About the role

Senior Learning Designer developing impactful training solutions for IT associates at Humana. Collaborating with stakeholders to enhance performance and skill development through strategic learning solutions.

Responsibilities

partners with IT leaders and associates to identify and address performance and knowledge gaps through strategic learning solutions
designs, delivers, and scales impactful learning experiences that build skills across the IT organization’s associates
develops content, collaborates with SMEs and stakeholders at all levels, through executives to drive continuous improvement and measurable outcomes
influences departmental strategy, makes decisions on moderately complex to complex issues, and performs work without direction
designs and develops engaging, learner-centered experiences that drive performance and skill development
collaborates with SMEs to analyze learning needs, write effective learning objectives, and create instructional materials including storyboards, scripts, performance support tools, mobile learning, and manuals
tracks and analyzes the training programs' effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement
provides instruction and guidance to Facilitators
selects and uses appropriate learning technologies to support development and delivery (Articulate, Vyond, Cornerstone on Demand, etc.) and collaborative tools to facilitate learning

Bachelor's degree in Learning and Performance, Adult Education or comparable experience
5+ years of experience designing and delivering learning solutions, including e-learning modules and facilitated learning events that support upskilling for technical audiences
3+ years of facilitating engaging in-person and virtual learning experiences using diverse instructional techniques
Proven ability to communicate learning approaches, outcomes, and insights clearly and persuasively to stakeholders at all levels, including senior leadership and executive audiences
Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation
Track record of successful training design, development and implementation experience using various methods (e.g., paper-based, facilitated, webcasts, e-learning) and software (e.g., Articulate Studio & Storyline, Captivate, Camtasia, Photoshop/Fireworks)
Experience managing courses in Cornerstone on Demand or a similar LMS
Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment
Strong knowledge of eLearning standards and Adult Learning Theory
Demonstrated experience of adult learning theory, instructional design models (e.g., ADDIE, SAM), and performance improvement approaches
Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance