Product Owner specializing in WhatsApp and AI for educational clients at CI&T. Responsible for revenue generation and customer engagement through conversational solutions.
About the role
- Lead Product Manager developing enterprise-wide AI solutions for Humana. Overseeing product lifecycle and collaborating with cross-functional teams for impactful healthcare outcomes.
Responsibilities
- Build strong relationships with business and IT leaders, and facilitate alignment
- Oversee and manage the AI product lifecycle, from design conception to testing to delivery
- Define and execute the technical product roadmap
- Collaborate closely with engineering, data science, design, product owner and business to translate business strategy into technical requirements and backlog for the AI solution
- Develop detailed program plans, milestones and risk mitigation strategies
- Coordinate dependencies across multiple teams
- Support testing (UAT)
- Support pilot and launch planning, as well as identification and tracking of metrics
- Monitor program health metrics and implement corrective actions to ensure on-time, on-budget delivery
- Ensure that the final product is of high quality, impactful and meets business strategy
- Create and deliver leader communications, including status reports, business reviews and strategic recommendations
Requirements
- Bachelor’s degree or equivalent
- 5+ years of experience in product management, technical solution development or related function
- Proven track record of executing complex, enterprise-wide AI solutions from inception to production
- Hands-on experience defining and executing product roadmap
- Experience turning business strategy into detailed technical requirements and backlogs
- Experience in large organizations
- Ability to drive progress even during ambiguity and evolve strategies based on emerging needs
- Creative problem thinking
- Thorough understanding of agile methodologies, values, practices and patterns
- Advanced facilitation, influencing, and relationship management skills
- Advanced written and verbal communication skills
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- paid time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- other opportunities
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