Customer Team Experience Partner focused on enhancing employee engagement and experience in the UK. Designing initiatives and collaborating with leadership within a hybrid working environment.
About the role
- IT Business Partner at Ideagen connecting business needs with technology solutions. Leading a team to ensure measurable value across all functions in a hybrid working environment.
Responsibilities
- Build and maintain strong relationships with senior business leaders.
- Define and manage high‑quality requirements and user stories.
- Lead, coach, and develop a team of Business Analysts.
- Manage prioritisation within governance frameworks.
- Support change and adoption activities to ensure successful implementation.
Requirements
- Experience in Business Analysis, Business Systems, or IT Business Partner roles.
- Experience partnering with senior stakeholders in complex environments.
- Strong skills in requirements definition and agile delivery.
- Experience with enterprise SaaS systems (e.g., CRM, ERP, billing systems).
- Understanding of business process design and optimisation.
- Experience working in high‑growth or acquisition‑driven organisations.
Benefits
- Benefits at Ideagen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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