Hybrid Commercial Lines Customer Service Representative

at HUB International

• Job title: Commercial Lines Customer Service Representative
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Mobile, United States

About the role

• Commercial Lines Customer Service Representative facilitates account servicing at HUB International. Interact with clients and support Account Executives in servicing commercial lines.

Responsibilities

• Issue auto ID cards, binders, certificates & Evidence of Property
• Order loss runs and input information
• Order MVRs and E Mods
• Process change requests and cancelations – suspense and follow up, check and scan when received
• Audits – including checking rates, ordering worksheets and invoicing
• Support Account Manager and Account Executives - provide updates once policy is bound (update future application and pull over to current)
• Process new business and renewals
• Set up/update billing information
• Scan and input all correspondence into paperless file
• Email signed forms to carrier
• Invoices
• Prepare policies to be delivered
• Reconcile fleet schedules
• Prepare tabs for proposals
• Agent of record letters
• Finance agreement quotes
• Renewal of all policies
• Additional administrative duties – general scanning, mail, phone support
• Assist as needed with various projects
• Handle claims intake for the unit

Requirements

• High school diploma or equivalent
• 1-2+ years of Commercial Lines experienced preferred
• Active Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtained
• Strong computer skills and proficient with various software programs
• Must have excellent written and verbal communication
• Organized and highly detail-oriented

Benefits

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives