Oversee the operational backbone of Healthtech Ventures, ensuring that every prescription, shipment, and patient interaction runs smoothly and efficiently
Lead and scale operations across pharmacy operations, medical operations, and pharmaceutical wholesale, supported by four direct reports
Build, optimize, and scale operational processes to ensure consistent, reliable, and fast patient fulfillment
Monitor daily delivery KPIs and take rapid countermeasures when deviations occur
Manage and expand HTV’s partner pharmacy network
Ensure accurate, compliant, and timely prescription processing and fulfillment
Collaborate with partner pharmacies to optimize logistics, inventory, and service quality
Oversee HTV’s telemedicine and clinic operations
Support the rollout of the HTV Clinics concept, ensuring seamless end-to-end processes from consultation to prescription
Lead operations of HTV’s pharmaceutical wholesaler, which manages a growing portfolio of proprietary prescription drugs
Collaborate with leadership to expand the product portfolio and establish new supplier and pharmacy relationships
Work closely with Platform Owners to translate strategic goals into operational execution
Partner with Finance & Accounting to ensure near real-time accuracy of operational and financial data
Requirements
7–8 years of experience in eCommerce, telemedicine, digital health, logistics, or related industries
Proven experience leading cross-functional operations and scaling processes in fast-moving environments
Hands-on mindset: you thrive in execution, stay close to daily operations, and take ownership when challenges arise
Highly structured, detail-oriented, and analytically strong with a focus on measurable results
Fluent in German and English
Based in or willing to relocate to Hamburg, with the option to work hybrid
Benefits
A key leadership role in a profitable, fast-growing digital health company
Direct impact on patient satisfaction and the success of our platforms
A dynamic, collaborative, and ambitious team culture
Competitive compensation and a flexible hybrid setup in our Hamburg office
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