Responsible for Client Service at Novaxia specializing in sustainable investment. Leading client service excellence and contributing to business strategy with strong operational management.
About the role
- Director of Alumni Engagement at Emory University responsible for increasing alumni engagement through various programs and events. Building relationships and managing budgets for effective alumni relations.
Responsibilities
- Develops, designs, leads, and implements programs and activities designed to strengthen ties between a school, unit, or program and its constituents. • Develops, markets, plans, and manages the events/activities coordinated through the designated program. • Responsible for increasing alumni engagement through alumni and student programming and events, special interest groups, volunteer programs, affinity programs, and online services. • Develops, cultivates, and manages relationships with volunteers, board, chapter, and affinity alumni organizations. • Develops and advances program or school relationships both within the division, and other campus offices, schools/divisions. • Manages a school, unit, or program budget. • Perform related responsibilities as required. • Partner with division advancement and engagement officers to qualify, engage, cultivate, solicit, and steward potential prospects. • Maintain information on selected alumni and prospects including activity reports in CRM system. • Meet department metrics for visit preparation, qualification, activity reports, visits, referrals, and accurate coding using the CRM system. • Track and evaluate program metrics and produce reports on program and event participants to provide an analysis of populations served. • Use CRM and other applications to communicate with stakeholders, track progress, and collect, analyze, and interpret information to inform operations. • Distribute monthly e-newsletter prepared by Candler Communications. • Establish and maintain meaningful relationships with alumni through ongoing cultivation and strategic stewardship. • Develop and conduct individual and training programs, orientations, and written materials for alumni programs. • Develop, lead, and train colleagues and volunteers to execute digital engagement campaigns/programs in support of increased connectivity, philanthropy, and presence across alumni communities. • Direct Senior Class Giving Campaign. • Direct activities of the Candler Alumni Board. • Maintain knowledge/expertise of best practices and current trends for alumni engagement.
Requirements
- A bachelor's degree and five years' experience in alumni engagement, fundraising, or public relations. • Strong organizational, written and verbal communication, and effective presentation skills. • Strong interpersonal and problem-solving skills with attention to detail. • Experience managing volunteers and events, leading teams, working independently as well as collaboratively to achieve goals. • Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, mass email applications, database and project management software, and CRM systems. • Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting. • Flexibility to accommodate changing priorities and deadlines. • Experience with faith-based institutions in either volunteer or professional roles.
Benefits
- Health and Safety Information Not Applicable • This position requires coming in person two days a week.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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