Technical Operations Manager managing internal IT operations and supporting DevOps practices at Game Lounge. Focus on improving efficiency with AI tools and automation.
About the role
- Technical Program Manager managing Agile Release Train of scrum teams for software delivery. Leading cross-functional collaboration and driving project execution for quality and transparency.
Responsibilities
- In this role you will be an effective servant leader and coach responsible for managing an Agile Release Train (ART) in its mission to deliver value and achieve program objectives.
- This role is responsible for coaching, ensuring collaboration, and flow guardianship for an Agile Release Train (ART) of 6-10 scrum teams (~100 people).
- This role will prepare stakeholders for PI Planning, lead the PI Planning Workshop, organize and enable cross-team syncs, surface risks and impediments early, and enable a culture of relentless improvement so that customer value flows every iteration.
- The role requires strong leadership, precise communication, and technical expertise to navigate challenges, coordinate cross-functional teams, and drive innovation.
- The role is responsible for defining the overall approach and process design, driving overall quality, transparency, and ensuring the on-time delivery of complex software solutions.
Requirements
- Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field.
- Knowledge of Scaled Agile Framework (SAFe) principles and practices.
- Proven experience facilitating large-scale agile events.
- Strong project and program management skills.
- Excellent communication, interpersonal, and presentation skills.
- Ability to effectively present to and communicate with executive leadership.
- Advanced JIRA experience including metrics, dashboards, and road maps.
- Comprehensive experience in managing development of commercial software products using agile development practices.
- Expertise in managing cross-organizational software development projects from initiation through delivery.
- Hands-on experience with developing and reporting on metrics for engineering development.
- Analytical and problem-solving experience with large-scale software systems.
Benefits
- medical
- dental
- life insurance
- disability coverage
- 15 paid vacation days per year
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