Sr Onboarding EAR Specialist managing onboarding processes within Ameriprise Financial. Partnering with local operations leaders and mentoring teams in various states and regions.
About the role
- Head of Accounts Receivable overseeing end-to-end accounts receivable processes. Leading strategy and teams to optimize cash flow and enhance financial performance.
Responsibilities
- Own and execute the accounts receivable and collections strategy aligned to company cash flow and financial objectives.
- Lead, coach, and develop AR teams across credit, collections, cash application, and customer-facing AR support.
- Establish clear expectations, accountability, and performance standards.
- Monitor and improve DSO, aging, and cash conversion metrics.
- Develop and maintain AR dashboards, reporting, and performance insights for Finance and leadership.
- Partner with Treasury on cash forecasting and short-term liquidity planning.
- Collaborate with Sales, Customer Experience, and Operations to resolve issues impacting invoicing, disputes, and collections.
- Drive continuous improvement initiatives to streamline workflows, improve accuracy, and reduce manual effort.
Requirements
- Bachelor’s degree in finance, Accounting, Business Administration, or related field; or 10 years of equivalent experience
- 7+ years of progressive accounts receivable or finance experience, including 5+ years in a leadership role.
- Demonstrated success improving AR performance, cash flow, and operational discipline.
- Strong analytical, organizational, and problem-solving skills
- Advanced Excel and reporting capabilities; comfort translating data into insights.
- Excellent leadership and interpersonal skills, with the ability to collaborate across departments and with leadership.
- Excellent communication, negotiation, and stakeholder-management abilities.
- Strong attention to detail and organizational skills
- Strong Computer Skills, including proficiency in Microsoft Office (Excel/Word/Outlook/PowerPoint, Access)
- High level of integrity with experience handling sensitive and confidential information.
- Experience working with ERP systems (SAP or JD Edwards experience a plus).
- Exposure to AR process improvement, transformation, or automation initiatives.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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