Accounts Receivable Specialist responsible for payment processing and customer account reconciliation. Collaborating with finance teams to resolve billing discrepancies and ensuring accurate documentation.
About the role
- Junior Accounts Receivable Specialist supporting the finance operations of a U.S.-based client. Collaborating with accounting team and handling customer communication regarding invoices.
Responsibilities
- Support the accounts receivable process, including follow-up with customers regarding outstanding invoices
- Communicate with clients via phone and email in English to resolve payment questions or discrepancies
- Assist with tracking outstanding balances and updating AR records
- Maintain clear documentation of customer payments and account status
- Collaborate with the accounting team to ensure accurate financial records
- Provide support during month-end close activities related to AR
- Maintain professional communication with both internal teams and external clients
- Escalate payment issues or account concerns to senior team members when necessary
Requirements
- Bachelor’s degree in Accounting, Finance, or a related field (recent graduates are welcome)
- 0–1 year of experience in accounting, finance, customer service, or call center environments
- Strong English communication skills, both written and verbal
- Confidence handling phone calls with clients in English
- Strong attention to detail and ability to follow processes accurately
- Positive attitude and willingness to learn and grow professionally
- Ability to work collaboratively in a team environment
- Nice to Have
- Previous experience in Accounts Receivable or collections
- U.S. Visa
Benefits
- Christmas Bonus: 30 days, to be paid in December.
- Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
- Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- Dental Insurance: Always smile with confidence!
- Life Insurance: (Death and MXN Disability)
- Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
- Cell Phone Reimbursement & Transportation Subsidy.
- Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
- Multicultural Exposure: Work with operations within Mexico and United States.
- MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
- Exclusive Discounts: Benefits with different companies for being part of MezTal.
- Academic Agreements: Access to national universities and language schools.
Job title
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