Data Analyst focused on strategic data analysis for Customer Success at Sizebay. Enhancing customer operations by clarifying complex data into actionable insights.
About the role
- Data Analyst (Looker Specialist) helping Houst manage reporting and dashboards for global operations. Role involves SQL analysis and collaboration with various teams.
Responsibilities
- Build and maintain Looker dashboards that support Finance, Operations, and Commercial teams
- Ensure the core data model is accurate, accessible, and easy to consume
- Create and maintain production assets that support long-term BI strategy
- Train and support business users on Looker and data interpretation
- Monitor and support our modern data stack (Fivetran, BigQuery, Looker)
- Write and optimise SQL queries in BigQuery to turn raw data into clear, accurate models
- Analyse large datasets (e.g. property performance, occupancy, revenue, RevPAR)
- Support ad-hoc analysis and business questions (A/B testing, churn, etc.)
- Provide insights that support cross-functional teams, from operations to growth
- Collaborate with the Pricing Analyst to monitor property performance and market trends
- Help identify opportunities to maximise revenue through data-driven insights
- Provide competitor and market analysis to support pricing decisions
- Improve our data documentation and metric definitions
- Ensure consistent cleaning of datasets and improvements to the BI setup
- Spot opportunities to make reporting faster, easier, and more reliable
Requirements
- SQL skills with proven experience writing and optimising queries
- Experience with Looker (intermediate to advanced)
- Experience with cloud-based data pipelines (Fivetran, dbt or similar)
- Experience with Python for ad-hoc analysis or data wrangling
- Strong attention to detail and accuracy when working with datasets
- Clear communication skills, with the ability to explain data to non-technical teams
- Proactive and curious mindset, eager to learn and grow in a high-impact role
Benefits
- Culture: Join a team that values innovation, autonomy, and continuous improvement, with regular team events and recognition for outstanding work.
- Flexibility: Hybrid work model (3 days in office, 2 days remote) for work-life balance.
- Growth & Development: Access to career development resources, mentorship, and training to support your professional growth.
- Comprehensive Benefits: 25 days of paid holiday (plus public holidays), an extra day off for your birthday, and a pension plan. Enjoy employee discounts, wellness resources, and “pawternity” leave for new pet parents.
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Degree requirement
No Education Requirement
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