Leads a team of Business Banking Healthcare Relationship Managers at PNC. Focuses on driving portfolio growth, client satisfaction, and risk management in healthcare finance.
About the role
- Support role in the sales team based in Germany with a focus on customer engagement and appointment management. Ideal for organized individuals willing to function in a supportive capacity.
Responsibilities
- Phone outreach: You contact potential customers using a clear call script.
- Appointment management: You coordinate and schedule consultation appointments in a structured and reliable manner.
- Preparation and follow-up: You prepare customer appointments using checklists and document the outcomes accurately.
- Team support: You assist consultants in daily operations — e.g., with preparation, documentation, and follow-up.
- Data maintenance: You keep customer information in the system up to date and complete.
- Event support: You occasionally attend customer events or workshops and take on defined responsibilities there.
Requirements
- You work in a disciplined, organized, and careful manner.
- You are comfortable with clear structures and defined routines.
- You are friendly, composed, and professional on the phone.
- You reliably follow clear instructions and document conscientiously.
- Experience in customer contact, administration, or organization is a plus but not required.
Benefits
- Clear processes & stable structures: For smooth operations and efficient work.
- Systematic onboarding: You will be trained step by step over 2–4 weeks — with clear checklists and guides.
- A stable environment: Regular working hours, defined responsibilities, and a dependable team.
- Structured teamwork: Everyone knows their area — collaboration is based on responsibility and order.
- Planning security: We think long term — in years, not in projects.
- Modern working: Structured environment, digital tools, clear communication.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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