Hybrid Application Systems Analyst, Programmer

Posted 9 hours ago

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About the role

  • Application Systems Analyst Programmer supporting and configuring business applications across Horace Mann. Serving as a liaison between business partners and IT to ensure systems are user-friendly and efficient.

Responsibilities

  • Serve as the primary point of contact for application-related issues and user inquiries
  • Troubleshoot, analyze, and document system issues; recommend and implement solutions
  • Communicate issue status, timelines, and resolutions clearly to stakeholders
  • Provide technical support, user guidance, and training as needed
  • Assist with data access, reporting, and enabling user self-service capabilities
  • Collaborate with Business Analysts and Developers to design and implement system enhancements
  • Develop and execute test plans to validate system changes and ensure quality
  • Support help desk requests and resolve technical issues in a timely manner
  • Maintain a strong understanding of business processes and supported systems
  • Configure insurance products, workflows, and processing rules
  • Participate in an on-call rotation to monitor nightly production cycles

Requirements

  • Bachelor’s degree in Computer Science, Business Administration, or a related field (or equivalent experience)
  • Working knowledge of enterprise applications and IT-supported systems
  • Strong analytical, problem-solving, and communication skills
  • Ability to translate technical concepts for non-technical audiences
  • Proven ability to collaborate effectively across teams

Job title

Application Systems Analyst, Programmer

Job type

Experience level

Mid levelSenior

Salary

$57,500 - $79,100 per year

Degree requirement

Bachelor's Degree

Location requirements

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