Hybrid AVP Systems Engineer IV

at The Bancorp

• Job title: AVP Systems Engineer IV
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Cyber Security, EC2, VMware
• Location requirements: Hybrid, Wilmington, United States

About the role

• AVP Systems Engineer IV overseeing and supporting infrastructure solutions at The Bancorp. Leading implementation efforts in cloud and on-premises environments as a technical expert.

Responsibilities

• Architects, designs, and delivers scalable infrastructure solutions across on-premises and cloud environments.
• Leads implementation efforts for strategic initiatives, ensuring alignment with Bank standards, business objectives, and project timelines.
• Partners with cross-functional teams to support solution delivery and integration.
• Serves as a subject matter expert for advanced infrastructure technologies.
• Provides technical guidance and supports design and integration of enterprise solutions, ensuring alignment with enterprise architecture and standards.
• Manages, supports, and maintains core infrastructure platforms, including identity and authentication services, directory services, computer storage, and virtualization platforms, messaging and collaboration platforms, and related technologies.
• Monitors, analyzes, and optimizes performance across infrastructure platforms.
• Partners with development teams to support DevOps practices, including CI/CD pipelines, deployment automation, and application hosting (e.g., Octopus Deploy, IIS).
• Ensures reliable and consistent application delivery.
• Develops and implements automation solutions using PowerShell and other scripting languages to improve operational efficiency and consistency.
• Drives continuous improvement through process optimization, tooling enhancements, and evaluation of emerging technologies, including AI-enabled capabilities.
• Defines, implements, and maintains infrastructure security standards, including system hardening and risk mitigation.
• Collaborates with Cybersecurity to ensure alignment with CIS and NIST frameworks.
• Develops and maintains technical documentation, including architecture diagrams, standards, and standard operating procedures (SOPs).
• Leads the design, testing, and execution of business continuity and disaster recovery strategies for infrastructure systems.
• Acts as a technical escalation point for complex incidents and outages.
• Leads diagnosis and resolution efforts in accordance with SLAs.
• Mentors junior team members, providing technical direction and guidance, and reinforcing infrastructure standards and best practices.
• Complies with federal, state, and local laws and regulations relating to systems, documentation, policies, and practices.
• Performs other duties as assigned.

Requirements

• Undergraduate degree in a related field or an equivalent combination of education and experience.
• 7 years of technical position experience supporting server environments.
• Strong experience with identity and authentication platforms, cloud infrastructure, and DevOps practices.
• Demonstrated experience with core technologies including Active Directory, AWS and Azure, Windows Server, VMware, Microsoft 365, and enterprise compute and storage platforms across on-premises and cloud environments (e.g., Cisco UCS, Amazon EC2).
• Industry standard certifications (e.g., AWS, Microsoft Azure, VMware, or security-related certifications).
• Excellent verbal, written, and interpersonal communication skills.
• A team player, able to work effectively in a team, multi-tasking environment.
• Ability to prioritize and organize work (includes advising managers on technical work plans).

Benefits

• Flexible work arrangements