Product Specialist/Senior Product Specialist in Cardiometabolic Sales Team advancing diabetes and obesity treatments. Engaging with healthcare professionals to promote innovative healthcare solutions and strategies.
About the role
- Product Specialist delivering technical support for Sandvik Load and Haul product line, building customer relationships and providing training.
Responsibilities
- Deliver high-quality technical support for the Sandvik Load and Haul product line
- Provide on-site technical assistance to resolve issues
- Build strong customer relationships to ensure a positive experience and loyalty to the Sandvik brand
- Travel to deliver technical support to Sandvik employees and customers
- Deliver technical training to the service network on operation, maintenance, and troubleshooting practices
- Support end users, operators, and service personnel with complex technical issues
- Provide feedback to Technical Support Managers and Factory Product Engineering
- Assist with collecting accurate data for warranty claims and engineering enhancements
- Review spare parts recommendations with the Parts organisation
- Provide information to ensure accuracy of Machine Life Operating Costs (MLOC)
- Investigate warranty claims proactively and reactively
- Facilitate both technical and operational training
Requirements
- Relevant Mechanical and/or Electrical Trade Certificate (or equivalent)
- Minimum of seven years’ post-trade experience within underground mining operations & Certificate IV Training and Assessment
- Advanced knowledge and hands-on experience with Sandvik equipment specific to your department or division
- Confidence in delivering technical training to maintenance personnel and equipment operators
- Strong written and verbal communication skills
- Excellent interpersonal abilities to build effective customer relationships
- Proficiency across relevant computer systems
Benefits
- Flexible working arrangements , work from the comfort of your own home up 40% of the work week
- Company-wide Bonus scheme to reward your hard work and dedication.
- Training and development opportunities, from extensive internal programs to contributions towards external studies.
- Company-funded paid parental leave , with superannuation contributions during the leave period.
- Sandvik Wellness Program to support and enhance your health and wellbeing
- Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
- Employee Referral program , earning up to $5,000 per successful referral
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Product Consultant in software for the credit lifecycle focusing on restructuring and liquidation. Roles involve client support, training, and improving processes with German banks.
R&D Product Specialist developing formulations and providing technical expertise for lubricants. Working in lab and office environments in Mississauga at Petro - Canada Lubricants Inc.
Product Manager leading strategic and tactical product management for precision fastening tools in India. Driving revenue growth and market share expansion with cross - functional collaboration.
AI Product Consultant leading pilot engagements demonstrating the value of Zendesk AI through technical configurations. Collaborating with customers and sales teams to optimize AI adoption efforts and ensure project alignment.
Product Specialist managing NetSuite implementation and enhancements with financial focus at a global professional services firm. Collaborating with various stakeholders to deliver effective solutions.
Digital Pathology Product Specialist providing advanced support and collaborating with multiple teams across EMEA. Responsible for technical assistance and quality reporting within the digital pathology domain.
Product Specialist role focusing on underwriting solutions for Specialty and Commercial Property and Casualty Lines at Zurich North America. Opportunity to influence product development and compliance processes.
Product Specialist aiming to enhance loan structuring and product strategy in mortgage lending. Collaborating across teams to optimize brokered business and loan processes.
Product Specialist driving sales growth for Custom Indexing services at Franklin Templeton. Collaborating with sales teams and educating clients on indexing solutions.