Hybrid Lifecycle Management Specialist, IT Sales

at Hörmann

• Job title: Lifecycle Management Specialist, IT Sales
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Munchen, Germany

About the role

• Lifecycle Management Specialist driving customer intralogistics with WMS solutions. Collaborating to develop tailored IT software and overseeing system maintenance with clients.

Responsibilities

• You are the primary point of contact for existing customers on all matters related to our Warehouse Management (WMS) software solutions.
• You analyze their needs and develop tailored solutions in cooperation with colleagues from customer service and other specialist departments.
• You understand intralogistics processes and the fundamentals of IT and software landscapes, assessing feasibility and the costs of customizations.
• With the support of our technical specialists, you ensure that our customers' systems are kept up to date from a software and IT perspective.
• You prepare project documentation for new requirements arising from our existing customer systems, price quotes, and support the entire quotation process through to order placement.
• After an order is placed, you remain the central point of contact and ensure successful implementation with internal teams.
• You make occasional customer visits to build personal relationships and coordinate the further development of our installed systems with customers.

Requirements

• You have a completed vocational or university qualification in computer science or IT.
• Ideally, you have sales experience in intralogistics.
• You are characterized by a reliable and solution-oriented working style.
• Your customer-focused approach enables you to communicate with our customers on an equal footing.
• You have solid knowledge of IT software and hardware technologies.
• Your strong communication skills enable you to explain technical content clearly and present convincingly.
• You enjoy interdisciplinary tasks and like working in a dynamic team.
• You are willing to travel as necessary to successfully perform your duties.
• You have very good German skills and good English skills, both written and spoken.

Benefits

• Flexible working hours: Shape your workday flexibly and benefit from the ability to optimally balance work and private life.
• Mobile working: Use the option to work from home or on the go to increase your productivity and work–life balance.
• Secure workplace: We offer you a long-term perspective within a stable and family-oriented company environment.
• Supported further training: Continue to develop through access to a variety of training opportunities that we actively support and promote, including our internal “HÖRMANN Learning Worlds”.
• Collaborative teamwork: Experience an open and cooperative work culture with flat hierarchies that promote fast decision-making and direct communication.
• Additional benefits: Take advantage of offerings such as the company pension “HÖRMANN Rente”, Job-Rad, and other attractive employee benefits.
• Office refreshments: Enjoy free coffee, soft drinks and fruit provided as a flat rate in our offices.