IT-Systemadministrator supporting IT operations in Nürnberg at Funkwerk Security Solutions. Tasks include IT infrastructure administration and user management for various platforms.
Responsibilities
Provide support for IT operations in First and Second Level Support
Administer IT infrastructure (virtual and physical, backup & recovery)
Integrate various platforms and systems
User administration (including printers, Active Directory, user policies)
e.g., name changes / new account setup
Setup and relocation of IT workstations on site
Troubleshoot faulty systems and applications
Manage mobile devices using Mobile Device Management (MDM)
Manage, monitor and coordinate collaboration with external IT service providers
Technical coordination with internal departments and sister companies
Select and procure hardware, software and IT-related services
Create and maintain system documentation
Improve the company's cybersecurity
Continuous improvement of the certified ISMS
Execute projects to introduce new specialized business applications
Establish and further develop the company's emergency operation (business continuity) environment
Proactively prepare for hacker and ransomware attacks
Collaborate within the Group IT framework
Requirements
Completed IT training or career changers with equivalent experience
Experience in First and Second Level Support
Strong knowledge of Microsoft Windows and Office 365
Experience coordinating and communicating with external and internal departments and service providers
Knowledge of administration and maintenance of specialized applications and their technical infrastructure
Understanding of business processes and the requirements of business units
Good communication skills and the ability to explain technical concepts clearly
Team-oriented and able to work independently
Creativity to actively contribute to the team
Very good German and good English language skills
Benefits
Flexible working hours, flexitime and time-off compensation
30 days annual leave plus regulated special leave
Training and development opportunities
Workplace health management including an Employee Assistance Program (EAP) and bike-leasing options
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