OpenText Exstream Developer responsible for document generation and automation solutions in customer communications management. Collaborating with stakeholders and optimizing high - volume processes.
About the role
- Managing Consultant leading projects in IT Service Organisation for a consulting firm. Focus on service orientation and IT transformation with several years of relevant experience.
Responsibilities
- Lead client projects to establish a service-oriented approach within IT organizations.
- Define service models, services, and SLAs, and design the required roles and governance structures.
- Support the implementation or adaptation of ITSM processes at client organizations.
- Further develop our consulting offering by contributing experience and new methods.
- Provide technical leadership to other (senior) consultants in joint projects.
Requirements
- Several years of professional experience in consulting as a lead consultant or leadership experience within an IT organization.
- Strong understanding of frameworks such as ITIL, COBIT, or SIAM.
- Highly self-driven and able to work independently and responsibly in challenging situations.
- Excellent analytical skills, strategic thinking, and a strong solution-oriented mindset.
- Very good presentation and communication skills in German.
Benefits
- We subsidize not only your company bike (JobRad), but also your public transport pass, helping both the environment and your wallet.
- We support your gym membership and preventive healthcare.
- We enable the compatibility of family and work according to your needs, with the option of mobile working.
- We offer 30 days of vacation per year.
- Enjoy Christmas Eve and New Year's Eve off while only using one vacation day each.
- If you want an extended break, we offer the option of a sabbatical.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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