Retail Associate at Specsavers creating memorable customer experiences with eyecare and eyewear. Engaging customers and delivering personalized assistance in a retail setting.
About the role
- Managing Consultant in IT Service Organization focusing on IT strategy and process improvements. Leading project implementations and guiding consulting teams for client success.
Responsibilities
- Lead client projects to establish a service-oriented approach within IT organizations
- Define service models, services and SLAs, and design the necessary roles and governance structures
- Support the implementation or adaptation of ITSM processes at client organizations
- Further develop our consulting offering by contributing experience and new methods
- Provide subject-matter leadership to other (senior) consultants in joint projects
Requirements
- Several years of professional experience in consulting as a Lead Consultant or leadership experience within an IT organization
- Strong understanding of frameworks such as ITIL, COBIT or SIAM
- Ability to work independently and take ownership in challenging situations
- Excellent analytical skills, strategic thinking and a strong solution focus
- Very good presentation and communication skills in German
Benefits
- We subsidize not only your company bike (JobRad), but also your public transport (ÖPNV) ticket, benefiting both the environment and your wallet.
- We support your gym membership and preventive healthcare.
- We enable work–life balance according to your needs, with the option for mobile/remote working.
- We offer 30 days of vacation per year. Take just one day off for Christmas Eve and New Year's Eve. If you want a longer break, we offer the option of a sabbatical.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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