Field Engineer supporting Real Time Location Systems projects at multiple VA Medical Centers in the Greater Los Angeles area. Responsible for hardware installation, technical support, and customer service interactions.
About the role
- Managing Consultant leading IT Service Engineering projects to improve client service management. Collaborating with clients to develop solutions and optimize service provider management.
Responsibilities
- Project management for client engagements to establish or improve service management
- Identification of organizational challenges and development of tailored solutions
- Roll-out planning related to the delivery of new services
- Establishment or optimization of service provider governance and management
- Further development and enhancement of the consulting service offering
Requirements
- Several years of experience in consulting as a Lead Consultant or leadership experience within an IT organization
- Strong understanding of frameworks such as ITIL, COBIT, or SIAM
- Ability to work independently and take responsibility in challenging situations
- Excellent analytical skills, strategic thinking, and a strong solution orientation
- Very good presentation and communication skills in German
Benefits
- Company bike program subsidy (JobRad)
- Public transit ticket subsidy
- Support for gym/fitness membership
- Support for preventive health measures and wellness
- 30 days of vacation per year
- Sabbatical option
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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