Client Outreach Retention Consultant assisting clients with fund transfers and educating them on investment options. Collaborating with internal teams and addressing client concerns to ensure client retention.
About the role
- Consultant IT-Notfallmanagement role in a dynamic consulting firm based in Germany. Focus on security consulting, business resilience, and IT disaster recovery.
Responsibilities
- Learn to identify vulnerabilities and help clients increase their security with IT emergency concepts, restart and recovery plans, and data backup strategies — both on-site and remotely
- Take part in security incidents, response and recovery procedures, and emergency measures in the cloud
- Provide hands-on support to our clients to ensure operational continuity
- Raise clients' emergency awareness through awareness workshops, IT emergency exercises, and switch-over (failover) and functional tests
- Explore related areas such as information security and third‑party risk management
Requirements
- Practical experience in system integration, e.g., in data center administration or in the IT service of a systems integrator; alternatively a degree in IT (e.g., (business) informatics, cyber security management, or similar)
- Basic understanding of IT infrastructure and IT operations, plus initial experience in IT emergency management or with ITIL‑compliant operational processes
- Motivation to dive into complex topics, pragmatic problem‑solving skills, and a confident presence
- Very good presentation and communication skills in German
Benefits
- We subsidize not only your JobRad (company bike) but also your public transport (ÖPNV) ticket, benefiting both the environment and your wallet
- We support your fitness membership and preventive healthcare
- We enable work–life balance tailored to your needs, with the option for remote/mobile work
- We offer 30 days of vacation per year
- Enjoy only needing to use one vacation day for Christmas Eve and New Year's Eve
- If you want a longer break, we offer a sabbatical option
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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