Hybrid Business Analysis Director

Posted last month

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About the role

  • Business Analysis Director operating at strategic and execution levels in a reputable insurer. Collaborating with business and technology stakeholders to improve insurance operations and customer experience.

Responsibilities

  • Lead and personally perform end-to-end business analysis activities for key initiatives—requirements elicitation, business process analysis, gap analysis, and future-state design.
  • Translate complex business needs into clear and concise business, functional, and non-functional requirements.
  • Facilitate workshops, stakeholder interviews, and working sessions to define problems, uncover opportunities, and validate solutions.
  • Collaborate closely with product managers, project managers, developers, and QA teams to ensure requirements are understood, testable, and traceable.
  • Serve as the lead BA on large-scale programs or multiple smaller projects, balancing execution with oversight responsibilities.
  • Define and promote BA standards, tools, and templates that align with delivery methodologies (Agile, Waterfall, Hybrid).
  • Provide coaching, mentoring, and peer reviews for other BAs to support high-quality outputs and consistent practices.
  • Champion continuous improvement by identifying areas for efficiency and standardization in business analysis practices.
  • Act as a strategic partner to business leaders, ensuring that solutions are aligned with business goals and deliver measurable value.

Requirements

  • 8+ years of hands-on business analysis experience, including leading analysis efforts for large or complex initiatives.
  • Strong understanding of insurance operations, ideally within the Small Commercial or P&C sector (underwriting, claims, policy admin, etc.).
  • Proven ability to deliver high-quality requirements artifacts and facilitate cross-functional collaboration.
  • Experience with process modeling, data analysis, and workflow documentation tools (e.g., Visio, Lucidchart, Jira, Confluence, SQL).
  • Demonstrated leadership capabilities, either through direct management or mentorship of BAs.
  • CBAP, PMI-PBA, or similar certification is a plus.

Benefits

  • Competitive salary and bonus (based on personal & company performance)
  • 401(k) with competitive company matching
  • Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
  • Company paid group term life, short- term disability and long-term disability coverage
  • 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
  • Paid parental leave
  • 4 week paid sabbatical after every 5 years of service
  • Financial Adoption Assistance and Medical Travel Reimbursement Programs
  • Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
  • Company paid subscription to Headspace to support employees’ mental health and wellbeing
  • Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
  • Dynamic, creative and values-driven culture
  • Modern and open office spaces, complimentary drinks

Job title

Business Analysis Director

Job type

Experience level

Lead

Salary

$130,000 - $175,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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