Business Analysis Director operating at strategic and execution levels in a reputable insurer. Collaborating with business and technology stakeholders to improve insurance operations and customer experience.
Responsibilities
Lead and personally perform end-to-end business analysis activities for key initiatives—requirements elicitation, business process analysis, gap analysis, and future-state design.
Translate complex business needs into clear and concise business, functional, and non-functional requirements.
Facilitate workshops, stakeholder interviews, and working sessions to define problems, uncover opportunities, and validate solutions.
Collaborate closely with product managers, project managers, developers, and QA teams to ensure requirements are understood, testable, and traceable.
Serve as the lead BA on large-scale programs or multiple smaller projects, balancing execution with oversight responsibilities.
Define and promote BA standards, tools, and templates that align with delivery methodologies (Agile, Waterfall, Hybrid).
Provide coaching, mentoring, and peer reviews for other BAs to support high-quality outputs and consistent practices.
Champion continuous improvement by identifying areas for efficiency and standardization in business analysis practices.
Act as a strategic partner to business leaders, ensuring that solutions are aligned with business goals and deliver measurable value.
Requirements
8+ years of hands-on business analysis experience, including leading analysis efforts for large or complex initiatives.
Strong understanding of insurance operations, ideally within the Small Commercial or P&C sector (underwriting, claims, policy admin, etc.).
Proven ability to deliver high-quality requirements artifacts and facilitate cross-functional collaboration.
Experience with process modeling, data analysis, and workflow documentation tools (e.g., Visio, Lucidchart, Jira, Confluence, SQL).
Demonstrated leadership capabilities, either through direct management or mentorship of BAs.
CBAP, PMI-PBA, or similar certification is a plus.
Benefits
Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Senior Director leading European Wholesale strategy and partnerships for Crocs. Overseeing a multi - country team and driving revenue and brand sustainability goals.
Real Estate Development Director at Continental Properties driving execution of multifamily projects and leading cross - functional teams in Menomonee Falls, WI.
Dayforce Engagement Director overseeing and managing Dayforce program implementations for clients in Canada. Leading project teams and ensuring successful delivery and operational efficiency.
Director of Strategy Pricing & Interchange at Mastercard focusing on strengthening pricing strategies and collaborative projects across Europe with key stakeholders.
Senior Director responsible for mortgage origination, underwriting, and commitment in real estate at Canada Life. Leading commercial mortgage transactions and ensuring compliance with investment policies.
Associate Director in Life Sciences Advisory developing market access strategies for pharmaceutical companies. Overseeing consulting teams and managing client relationships in a transformative healthcare sector.
Associate Director in Life Sciences Advisory managing global market access and reimbursement projects. Collaborating with clients and teams to develop pricing strategies and commercialization solutions.
Associate Director managing Life Sciences advisory projects at Guidehouse. Leading project teams to deliver consulting solutions within the pharmaceutical and biotech sectors.
Senior Pipeline Technical Director at Flying Bark Productions working on animated feature films and series. Responsible for enhancing pipeline processes and technical support across departments.
Director of Sport responsible for leading Physical Education curriculum at Pembridge Hall, a prestigious girls’ preparatory school in London. Overseeing the Sports Department and ensuring high standards of achievement for all pupils.