Customer support specialist providing consultative service across various channels for agricultural clients. Handling client engagement and problem resolution in the digital agriculture journey.
About the role
- Product Specialist aiming to enhance loan structuring and product strategy in mortgage lending. Collaborating across teams to optimize brokered business and loan processes.
Responsibilities
- - Review requests and contracts; prepares applications for potential wholesale investors and makes recommendations to appropriate senior management
- - Responsible for communicating and training branch personnel regarding appropriate company product related programs
- - Remain current on all product programs and provide updates to branch personnel as applicable
- - Maintain and update information on company portal with regard to programs
- - Partner directly with MI companies to resolve any underwriting issues or concerns
- - Maintain a professional image and adhere to standards consistent with company policies and procedures
- - Other duties as assigned or required
Requirements
- - High School Diploma required, Bachelor’s degree preferred
- - Minimum 3 years product development experience within the mortgage industry preferred
- - Excellent communication skills, both verbal and written
- - Demonstrated ability to interact effectively with various levels within the organization
- - Ability to demonstrate excellent detail orientation, critical thinking and analytical skills
- - Ability to meet deadlines
- - Demonstrated judgment and decision making ability
- - Displays excellent time management, organizational and problem-solving skills
- - Strong customer service orientation
- - Ability to work well under pressure and meet deadlines
- - Excellent PC skills, including Microsoft Office suite
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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