Hybrid Senior Product Manager

at Hiiya

• Job title: Senior Product Manager
• Job type: Full Time
• Experience level: Senior
• Salary: $181,000 - $218,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Seattle, United States

About the role

• Senior Product Manager leading product initiatives for Hiya Spam Blocker and Hiya WorkPhone. Collaborating with cross-functional teams to restore trust in voice communication.

Responsibilities

• Lead product initiatives across Hiya Spam Blocker and Hiya WorkPhone from discovery through launch and iteration
• Build a deep understanding of customer problems, behaviors, and unmet needs through research, testing, support signals, usage patterns, and direct observation
• Identify promising opportunities and translate them into concepts, prototypes, experiments, and product improvements
• Explore multiple possible solutions before converging, using fast learning cycles to determine what is worth building and refining
• Use AI to accelerate discovery, synthesis, prototyping, product development, and decision-making
• Work hands-on when appropriate to move ideas forward, whether by creating prototypes, validating concepts, or independently driving a solution from beginning to end
• Partner closely with engineering, design, marketing, support, and product counterparts to build and launch high-impact experiences
• Establish strong feedback loops by measuring how people use our products, learning from the results, and translating those insights into continuous product improvements
• Help shape product positioning, launch readiness, and go-to-market planning for new features and experiences
• Generate learnings through our mobile apps that help inform Hiya’s broader product strategy and the solutions we bring to telecom operators and OEMs
• Serve as a trusted partner to the Mobile Apps PM, helping provide continuity across workstreams and stepping into leadership on key initiatives as needed
• Model and encourage a modern way of working where teams stay close to customers, learn quickly, and take shared ownership for outcomes

Requirements

• Experience in product management or a similar role, ideally in mobile, consumer, SaaS, or other fast-learning product environments
• Consumer mobile app experience, especially in growth
• Strong instincts for identifying meaningful customer problems and evaluating which opportunities matter most
• Experience using and running research, testing, observation, or behavioral data to shape product direction
• A track record of taking products, features, or experiments from idea to launch and iteration
• Data literacy for set up actionable metrics and data storytelling
• Comfort exploring ambiguous spaces and creating structure through inquiry, experimentation, and judgment
• A hands-on, high-agency approach to moving work forward
• Ability to define success, measure outcomes, and create strong feedback loops between product usage and product improvement
• Experience working cross-functionally and driving alignment through influence rather than authority
• Strong communication skills and the ability to connect customer insight, product strategy, execution, and go-to-market thinking
• Comfort using AI tools to accelerate how you work and how products get built
• A collaborative mindset, intellectual humility, and a willingness to learn new skills in service of solving problems well
• Alignment with Hiya's values: serving our customers, doing rather than observing, improving ourselves and our business, owning and holding ourselves accountable for success, leading with a point of view, engaging in open discussion, and committing to decisions

Benefits

• Employer-sponsored Insurance
• Medical, dental, and vision (PPO & HDHP); 50% dependent coverage
• Health, flexible spending, and dependent care accounts
• Life, AD&D, and accident coverage, with company-paid life and long-term disability
• 401(k) with 3% company match (via Fidelity)
• Flexible vacation policy and paid company holidays
• Paid parental leave
• Work-from-home equipment stipend
• $1,000 annually to invest in your learning and growth
• $1,000/year in charitable donation matching
• Team lunch 2x per week