Onsite Customer Solutions Design Professional

Posted 11 hours ago

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About the role

  • Customer Solutions Design Professional in BT Group supports technical design solutions. Collaborates across teams to meet customer needs with scalable and compliant technical designs.

Responsibilities

  • Supports the creation of end-to-end technical designs and solutions meeting customer needs
  • Collaborates with teams for design solutions
  • Ensures technical designs are compliant with company standards
  • Conducts analysis and updates on designs
  • Implements improvements in working processes

Requirements

  • Support the capture of business requirements and translates it into high quality technical solutions
  • Contributes to resolve issues that arise during design
  • Supports the design of solutions based on specific requirements using standard approaches
  • Designs scalable, adaptable, and cost effective solutions in line with business needs
  • Ensures that designs adhere to architectural principles and policies
  • Performs root cause analysis for design issues
  • Supports change management and design documentation updates
  • Provides in-life support for issues related to specific solutions

Benefits

  • Flexible Working
  • Rewards & Benefits
  • Inclusion & Diversity
  • Wellbeing explained

Job title

Customer Solutions Design Professional

Job type

Experience level

Mid levelSenior

Salary

£NaN per year

Degree requirement

Bachelor's Degree

Location requirements

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