Customer Solutions Design Professional in BT Group supports technical design solutions. Collaborates across teams to meet customer needs with scalable and compliant technical designs.
Responsibilities
Supports the creation of end-to-end technical designs and solutions meeting customer needs
Collaborates with teams for design solutions
Ensures technical designs are compliant with company standards
Conducts analysis and updates on designs
Implements improvements in working processes
Requirements
Support the capture of business requirements and translates it into high quality technical solutions
Contributes to resolve issues that arise during design
Supports the design of solutions based on specific requirements using standard approaches
Designs scalable, adaptable, and cost effective solutions in line with business needs
Ensures that designs adhere to architectural principles and policies
Performs root cause analysis for design issues
Supports change management and design documentation updates
Provides in-life support for issues related to specific solutions
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