Sales Associate at Security Equipment Supply building relationships with customers for incremental business growth. Make outbound calls, manage customer complaints, and achieve sales goals.
About the role
- Account Manager for BT Group responsible for driving sales performance and managing customer accounts. Collaborating with internal teams and ensuring customer satisfaction and high revenue outcomes.
Responsibilities
- Deliver accurate profit and revenue
- Achieve strong customer satisfaction, including positive Net Promoter Scores through BT customer surveys
- Own and close contract sales across the BT enterprise portfolio
- Collaborate closely with product specialists to introduce expertise, build effective solutions, and create customer value
- Support new business wins and bid processes for high-value opportunities
- Drive sales performance and continuous improvement
- Drive personal sales results through consistent and proactive business development activity
- Proactively manage churn risk within your account base and protect revenue
Requirements
- Proven ability to win and close sales, independently or within an account team
- Consistent delivery against targets with accurate forecasting
- Strong communication and relationship-building skills with customers and internal teams
- Analytical mindset to identify trends and improve sales performance
- Ownership of customer issues with effective problem resolution
- Ability to manage complex situations through senior stakeholder engagement
- Collaborative approach with confidence to challenge existing ways of working
- Experience building value-based relationships
Benefits
- 50% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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