Hybrid Income Protection Administrator

Posted 47 minutes ago

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About the role

  • Gestionnaire Prévoyance managing insurance contracts and claims at Henner. Supporting clients through their administrative processes in a collaborative environment.

Responsibilities

  • Manage claims (incapacity, disability, daily allowances, death) from initial notification through to settlement
  • Compile case files (review supporting documents and coverage) and follow up on missing documentation
  • Monitor benefit payments
  • Handle incoming telephone calls to advise our clients (HR contacts) on case follow-up and management
  • Manage the contract lifecycle: registrations/cancellations and collection of premiums

Requirements

  • Previous experience in a similar role, ideally in income protection/group risk or employee benefits
  • Recognized for your rigor, responsiveness and organizational skills
  • Strong aptitude for numbers is a plus for this position
  • Good interpersonal skills and a team spirit are assets for success in this role
  • Comfortable with digital tools (Microsoft Office 365)
  • Good command of French, both written and spoken

Benefits

  • 13th month salary
  • Vacation bonus
  • Incentive and profit-sharing bonuses
  • Employee savings plan and pension scheme with an attractive employer contribution
  • 75% reimbursement of public transport fares
  • Family or individual health insurance 100% covered by Henner
  • Up to 2 days of remote work per week, or 3 days for employees with disabilities, caregivers, or pregnant employees

Job title

Income Protection Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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