Supervise three Training & Technical Assistance Coordinators, managing their partner portfolios, workload, and professional development.
Foster a culture of engagement, quality, and efficiency within the SCN’s partner onboarding and TTA activities.
Serve as a subject matter expert on SCN care delivery processes, providing leadership, guidance, and best practices to network staff and partners.
Collaborate with internal teams and network partners to design, update, and implement a comprehensive SCN training curriculum.
Lead the planning, delivery, and evaluation of network partner trainings, including development of materials, scheduling, and post-training analysis.
Develop and manage the Learning Management System (LMS) as the central repository for accessible, up-to-date training and resource materials.
Oversee the SCN partner onboarding process, coordinating with internal teams and external partners to ensure seamless and efficient transitions onto the network.
Design and implement a comprehensive onboarding program, including development of supporting documentation and tools.
Plan and oversee technical assistance activities, such as partner strategy sessions, office hours, end-to-end workflow sessions, and engagement events.
Develop and implement tailored technical assistance solutions that enhance partner knowledge capacity and readiness to participate in the SCN.
Collaborate with the Capacity Building team to ensure smooth transitions from onboarding to live network participation.
Design and implement methods to monitor and evaluate the effectiveness of training and TTA initiatives.
Requirements
Bachelor’s Degree preferably in public health, health education or a related field and/or equivalent.
Minimum 3 years of experience in project management, managerial or supervisory role and/or equivalent.
Proven professional experience developing and delivering training and/or technical assistance, preferably in a public health setting.
Ability to work efficiently in fast-paced environments.
Strong professional knowledge of effective social needs screening and referral practices.
Understanding of the health and human services sector in NYC/NYS and related government agencies.
Foundational knowledge of the social drivers of health (SDoH) and their impact on health outcomes.
Excellent interpersonal skills (verbal, written and presentation).
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Excellent attention to detail, accuracy and dependability.
Ability to travel occasionally across Brooklyn, Queens and Manhattan.
Benefits
Hybrid Work Schedule
Generous Paid Time Off and Holidays.
An attractive and comprehensive benefits package including Medical, Dental and Vision.
Flexible Spending Accounts and Commuter Benefits.
Company Paid Life Insurance and Disability Coverage.
403(b) + employer matching and discretionary company contributions.
College Savings Plan.
Ongoing trainings and continuous opportunities for professional growth and development.
Senior Manager of FFIO Global Product Solutions at Fidelity, supporting investment operations and enhancing customer experience through collaboration. Involves executing portfolio launches and managing fund operations.
IT Audit Senior Manager providing audit and advisory services to manage risk and improve performance at Fidelity. Engage with technology and business operations to enhance internal controls and audit effectiveness.
Manager of End User Services overseeing IT services for HP, ensuring operational excellence and driving modernization efforts. Leading a global team while managing vendor relations and strategy.
Solution Manager managing IT strategies and digital transformation initiatives at HP. Leading cross - functional teams to enhance system interoperability and innovate business processes.
Business Continuity Manager managing crisis events with a focus on compliance and resilience at PNC. Overseeing a team, developing plans, and collaborating with leaders for effective responses.
Global Logistics Parcel Manager at HP guiding complex supply chain sub - categories and executing sourcing strategies aligned with organizational goals. Collaborating with teams to optimize supplier selection and contract management.
Patient Access Manager at Essentia Health overseeing daily operations and patient access processes. Ensuring quality care and adequate staffing for assigned department activities.
Senior Manager leading strategy and performance for offline media channels at Sleep Number. Focused on driving demand and business growth through effective media spend.
Credit Portfolio Manager managing an assigned portfolio of Business Banking and Small Business Banking loans. Responsibilities include analyzing financial statements and collaborating with Relationship Officers for portfolio management.