Hybrid Principal Product Manager, Care Services

Posted last month

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About the role

  • Principal Product Manager leading product strategy for clinical telehealth services at Headspace. Focusing on mobile app experiences and provider companion tools for seamless care delivery.

Responsibilities

  • Define and own the product roadmap for the member-facing mobile app experience.
  • Optimize the experience to reduce friction in accessing care.
  • Spearhead the strategy and delivery of internal provider companion tools.
  • Ensure the seamless technical and user-experience handoff between the member's mobile app experience and the provider's tools.
  • Partner with Clinical Operations, Legal, and Compliance teams to integrate evidence-based practices.
  • Manage product requirements for integrating the mobile app and provider tools with core backend systems.
  • Define and rigorously track key engagement, operational, and clinical metrics to inform product iteration.

Requirements

  • 7+ years of experience in Product Management, with at least 2+ years focused specifically on digital health, telehealth, or clinical products.
  • Proven experience building and optimizing two-sided platforms (serving both consumer/member mobile apps and professional/provider tools).
  • Deep functional understanding of clinical or highly regulated workflows (e.g., patient intake, scheduling, documentation).
  • Strong knowledge of healthcare regulations, including HIPAA and patient data privacy requirements.
  • Exceptional strategic thinking, communication, and influence skills across highly technical, design, and clinical stakeholder groups.

Benefits

  • Stock awards
  • Comprehensive healthcare coverage
  • Monthly wellness stipend
  • Retirement savings match
  • Lifetime Headspace membership
  • Generous parental leave

Job title

Principal Product Manager, Care Services

Job type

Experience level

Lead

Salary

$162,000 - $258,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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