Principal Product Manager leading product strategy for clinical telehealth services at Headspace. Focusing on mobile app experiences and provider companion tools for seamless care delivery.
Responsibilities
Define and own the product roadmap for the member-facing mobile app experience.
Optimize the experience to reduce friction in accessing care.
Spearhead the strategy and delivery of internal provider companion tools.
Ensure the seamless technical and user-experience handoff between the member's mobile app experience and the provider's tools.
Partner with Clinical Operations, Legal, and Compliance teams to integrate evidence-based practices.
Manage product requirements for integrating the mobile app and provider tools with core backend systems.
Define and rigorously track key engagement, operational, and clinical metrics to inform product iteration.
Requirements
7+ years of experience in Product Management, with at least 2+ years focused specifically on digital health, telehealth, or clinical products.
Proven experience building and optimizing two-sided platforms (serving both consumer/member mobile apps and professional/provider tools).
Deep functional understanding of clinical or highly regulated workflows (e.g., patient intake, scheduling, documentation).
Strong knowledge of healthcare regulations, including HIPAA and patient data privacy requirements.
Exceptional strategic thinking, communication, and influence skills across highly technical, design, and clinical stakeholder groups.
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