Director of Product leading personalization and growth strategies across Headspace offerings. Developing product vision, strategy and implementing user-focused experiences.
Responsibilities
Develop and implement the product vision, strategy, and roadmap for personalization foundations, search and discovery relevance, and languages and localization across the Headspace app.
Strengthen member trust through responsible and transparent personalization practices that respect privacy and build loyalty, ensuring clear communication on how user data drives their personalized experience.
Work closely with cross-functional teams, including Engineering, Product Design, Science, and Content, to ensure project alignment and successful, timely delivery of features that drive core business outcomes.
Define and analyze key metrics (e.g., search conversion, engagement by language, organic funnel performance) to identify trends, create comprehensive reports on organic growth performance, and present findings to executive stakeholders.
Troubleshoot and resolve complex issues related to multi-language data integrity, search ranking algorithms, foundational data and core personalization logic to maintain a seamless user experience.
Continuously seek opportunities to streamline workflows for content localization (l10n) and enhance team efficiency in implementing A/B tests for personalization & discovery habit-building experimentation and in-app/out-of-app organic growth loops.
Requirements
10+ years of professional experience in product/program management, with at least 2+ years in personalization, growth, or AI/ML platform development.
At least 2+ years of experience with direct people management and scaling diverse product, program, or growth teams.
Proven expertise in designing and scaling personalization (p13n) systems, recommendation engines, or search/discovery platforms.
Strong verbal and written communication skills, with the ability to articulate complex product strategies clearly to technical and business leaders.
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Bachelor’s degree in Computer Science, Business Administration, or a related technical field or equivalent practical experience.
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