Head of Legal Operations at Hayfin responsible for designing legal operating model and improving processes. Leading the Legal Operations team while managing vendor relationships and legal spend.
Responsibilities
Build and embed a practical legal operations framework that supports consistent, predictable delivery across the legal function.
Oversee legal spend and vendor relationships, ensuring clear scoping, value for money and reliable cost management.
Work with Finance, HR, Partner Solutions and investment teams to streamline end‑to‑end workflows and remove operational friction.
Create and maintain standardised processes and documentation that support clarity, accountability and repeatable execution.
Set the approach for legal data governance and shape a technology roadmap that meets the needs of legal and its partner functions.
Lead and develop the Legal Operations team, acting as a collaborative and trusted partner across the firm.
Requirements
Significant experience leading legal operations in a complex or regulated environment.
Strong background in legal spend/vendor management and cross‑functional workflow design.
Hands‑on experience with legal tech platforms and data/operations.
Collaborative, low‑ego, persuasive leader able to drive change without relying on hierarchy.
Commercial mindset, analytical approach and excellent communication skills.
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