Employee Benefits Account Manager servicing and maintaining client accounts while supporting clients’ needs effectively. Working closely with colleagues and clients to ensure satisfaction and growth opportunities.
About the role
- Lead a team managing home pricing strategies for Hastings Direct. Analyze data for profitability while fostering a collaborative work environment.
Responsibilities
- Leading and managing a team of c.4-5 colleagues, you’ll set a collaborative environment which enables all our colleagues to achieve their best
- Responsible for judging the long-term profitability of the home portfolios (including considering the long-term impact of weather) and recommending base rates that balance growth and profitability using various tools and projection methods
- Analysing various data sources (including internal loss data and industry data) to form views on home claims inflation.
- Liaising closely with the claims team to align views across teams
- Create forecasted views of expected frequency and severity by peril, including allowing for volatile elements of losses like large and weather
- Developing claims to ultimate to form views on the profitability of the business we’ve written historically and are now writing today
- Work closely with the Actuarial and Data Science team which develops loss cost models to form views on pricing strength
- Track our reinsurance spend and feed into strategies to help reduce reinsurance costs as a proportion of our premium
- Track day to day conversion and pro-actively make recommendations on when to grow by how much, based on market condition and our internal views of profitability
- Work closely with risk pricing to understand and quantify the impact of recent price changes on the profitability of emerging written business.
- Oversee the creation of dashboards and automated reports that will ensure we have the right information at our fingertips to make the right decisions
- Report views of profitability and trading performance to senior management on a regular basis
- Main point of contact for home performance for several internal teams including claims, reserving and finance
Requirements
- Collaborates well with colleagues from own team and other teams
- Enjoys leading a team and setting a working environment in which all our colleagues can thrive
- Able to turn data into insights and get to the “so what” of what the data is telling us
- Ability to present teams findings to other areas of the business
- Experience of developing claims to ultimate and the pros and cons of different techniques that can be used for this
- Comfortable working with and analysing numerical/statistical data
- Thirst for making change
- Appetite to learn new skills
- Inquisitive, curious nature
- Critically evaluates information
- Enthusiastic, positive attitude
- Good communication skills, written and verbal
- Confidence to express thoughts and views
- Good knowledge of the personal line's insurance market preferred, but other backgrounds will be considered
Benefits
- Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
- Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
- Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen
- Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
- Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
- 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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