Mandarin Document Reviewer assisting with document and privilege review for eDiscovery projects. Collaborating with legal teams in high - quality review workflows and technology solutions.
About the role
- Associate Consultant in Legal Technology providing application guidance and support for clients. Collaborating with technical teams to enhance legal technology services.
Responsibilities
- Provide application guidance to clients and collaborate with users to achieve their business needs.
- Analyze and resolve application and data integrity issues.
- Perform train the trainer sessions on various business modules within the application.
- Document processes and procedures as require by clients.
- Prepare test cases and perform QA testing on application enhancements.
- Gather requirements for application enhancements and collaborate on implementing them with technical team members.
- Stay current with application releases.
- Requirement for on-site visits should the need arise.
- Build trusted relationships with clients to effectively support long term service and growth.
Requirements
- Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education
- 2-3 + years of related experience with responsibilities related to Legal Technology or Professional Services products and services
- 2-3 + years of experience in a client-facing role.
- 2-3 + years of hands-on experience using or training on 3E or other legal accounting systems
- Preferred knowledge of SQL and Windows Operating System.
- Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence
- Strong analytical and problem-solving skills.
- Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients.
Benefits
- Health insurance
- Retirement plans
- Professional development
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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