Hybrid Associate Consultant, Legal Technology Managed Services

Posted 3 weeks ago

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About the role

  • Associate Consultant in Legal Technology providing application guidance and support for clients. Collaborating with technical teams to enhance legal technology services.

Responsibilities

  • Provide application guidance to clients and collaborate with users to achieve their business needs.
  • Analyze and resolve application and data integrity issues.
  • Perform train the trainer sessions on various business modules within the application.
  • Document processes and procedures as require by clients.
  • Prepare test cases and perform QA testing on application enhancements.
  • Gather requirements for application enhancements and collaborate on implementing them with technical team members.
  • Stay current with application releases.
  • Requirement for on-site visits should the need arise.
  • Build trusted relationships with clients to effectively support long term service and growth.

Requirements

  • Bachelor's degree in computer science, business administration, information systems or equivalent combination of experience and education
  • 2-3 + years of related experience with responsibilities related to Legal Technology or Professional Services products and services
  • 2-3 + years of experience in a client-facing role.
  • 2-3 + years of hands-on experience using or training on 3E or other legal accounting systems
  • Preferred knowledge of SQL and Windows Operating System.
  • Intermediate level of experience dealing with collaboration and project tracking tools e.g. Jira and Confluence
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal skills with the ability to develop solid working relationships with colleagues and clients.

Benefits

  • Health insurance
  • Retirement plans
  • Professional development
  • Flexible work arrangements

Job title

Associate Consultant, Legal Technology Managed Services

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

HybridCanada

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