Hybrid Senior Product Designer

at HappyCo

• Job title: Senior Product Designer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Adelaide, Australia

About the role

• Senior Product Designer at HappyCo focusing on mobile tools for inspections and maintenance. Collaborating with product and engineering teams to improve user experiences in real-world environments.

Responsibilities

• Sit within HappyCo’s mobile product team focused on tools for frontline property teams.
• Own complex mobile workflows end to end — from discovery through delivery and beyond launch.
• Help define the team’s roadmap, priorities, and trade-offs in alignment with company goals.
• Shape how emerging technologies, particularly AI-powered experiences, reduce effort and improve accuracy.
• Turn customer exposure into visible, actionable insight and share patterns with teams across HappyCo.

Requirements

• Typically 8–10+ years of experience in product design, or equivalent demonstrated impact owning complex, real-world products.
• Strong product instincts and high personal standards for quality, outcomes, and pace.
• Proven experience owning end-to-end mobile product design in complex, real-world environments.
• A portfolio that demonstrates depth of thinking, clear problem framing, and measurable impact.
• Comfort operating with ambiguity and taking initiative without waiting for permission.
• A demonstrated habit of monitoring your work after launch and acting on what you learn.
• Ability to plan and run lightweight user research independently, including interviews, usability testing, and rapid feedback loops.
• Good judgment around when to go deep on research vs when fast validation is sufficient, balancing rigor with pace, and familiarity with using research platforms (e.g. Great Question or similar) to manage recruitment, insights, and follow-up.
• Strong business and product acumen, with the ability to weigh customer value against business impact, delivery cost, and strategic trade-offs.
• Comfort engaging in technical discussions, reading code when helpful, and collaborating closely with engineers on feasibility and implementation details.
• Willingness to collaborate across time zones (Australia & North America), including regular early morning starts to meaningfully connect with customers and colleagues during shared working hours.

Benefits

• Opportunity to work for one of the fastest growing technology companies in the PropTech industry
• Generous paid parental leave
• Competitive and equitable pay, including stock options
• Access to employee assistance programs to support both physical and mental wellness
• Monthly stipends to support Wellness and Home Office expenses