Hybrid Director – Platform Strategy

at Habitat Health

• Job title: Director – Platform Strategy
• Job type: Full Time
• Experience level: Lead
• Salary: $170,000 - $222,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Director of Platform Strategy at Habitat Health focusing on automation, AI, and digital experiences. Leading cross-functional collaboration to deliver strategic technology initiatives and optimize healthcare operations.

Responsibilities

• Lead the end-to-end automation and AI pilot lifecycle, from opportunity identification to final evaluation and recommendation for scale, integration, or sunset.
• Proactively engaging for environmental scans to ensure awareness and identification of new innovations and solutions that could be value creating for our platform.
• Develop and maintain a structured framework for partner selection, pilot implementation, and performance evaluation.
• Lead requirements definition in partnership with business SMEs, ensuring clear objectives, metrics, and scope.
• Research and evaluate all relevant potential tools and solutions, maintaining a living view of the external vendor landscape.
• Lead implementation in collaboration with Platform, Operations, Clinical, and enterprise teams; oversee vendor deliverables, training, and adoption.
• Conduct ongoing evaluation of pilots using defined KPIs (e.g. adoption, impact / value, satisfaction, compliance).
• Deliver and implement final recommendation for each pilot (e.g. integrate into the core stack, continue as a standalone tool, or sunset with alternatives identified).
• Collaborate with internal business owners to map and prioritize processes that can be improved or automated by technology, focusing on areas that advance clinical excellence, participant experience, and operational efficiency.
• Translate insights from pilots into scalable platform capabilities, coordinating with operations and clinical partners, strategic tool and data teams to ensure alignment across Habitat’s enterprise architecture.
• Drive cross-functional governance and communication, ensuring clear objectives, roles, timelines, and success metrics.
• Build and nurture strategic vendor relationships that complement Habitat’s ecosystem and long-term growth plan.
• Partner with Finance and Compliance to evaluate investment cases, risk, and regulatory considerations.
• Serve as an internal champion for Habitat’s “tech-enabled” transformation, promoting data-driven decision-making and digital adoption across the organization.

Requirements

• Aligns with our purpose and our values and is excited about living those out in daily practice.
• Excellent communicator with ability to lead with influence across PACE Center Leadership, Office of CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations.
• Working knowledge of AI, ML, and automation technologies, and their practical applications in healthcare operations.
• Strategic, analytical, and systems-oriented thinker with the ability to structure complex decisions.
• 5+ years of experience in product and / or technology strategy, platform enablement, or innovation within healthcare, health tech, or regulated industries.
• 7+ years of hands-on experience working with strategic process improvement and technology enablement at various levels.
• Understanding of various technology stacks, and significant experience in value-based care focused on ecosystems that include administrative health plan tools, EHR/EMR, and CRM.
• Strong understanding and hands-on experience with AI, automation, or digital transformation initiatives from concept through implementation and scaling.
• Energized by ambiguity & a self-starter: loves to drive the direction of ambiguous projects.

Benefits

• medical/dental/vision insurance
• paid parental leave (birthing and non-birthing parents)
• short and long-term disability
• life insurance
• flexible spending accounts
• 401(k) savings
• paid time off
• company-paid holidays