Director overseeing trade compliance and customs consulting services for various industries. Leading a team to enhance client operations, compliance, and regulatory adherence.
About the role
- Director of Platform Strategy at Habitat Health focusing on automation, AI, and digital experiences. Leading cross-functional collaboration to deliver strategic technology initiatives and optimize healthcare operations.
Responsibilities
- Lead the end-to-end automation and AI pilot lifecycle, from opportunity identification to final evaluation and recommendation for scale, integration, or sunset.
- Proactively engaging for environmental scans to ensure awareness and identification of new innovations and solutions that could be value creating for our platform.
- Develop and maintain a structured framework for partner selection, pilot implementation, and performance evaluation.
- Lead requirements definition in partnership with business SMEs, ensuring clear objectives, metrics, and scope.
- Research and evaluate all relevant potential tools and solutions, maintaining a living view of the external vendor landscape.
- Lead implementation in collaboration with Platform, Operations, Clinical, and enterprise teams; oversee vendor deliverables, training, and adoption.
- Conduct ongoing evaluation of pilots using defined KPIs (e.g. adoption, impact / value, satisfaction, compliance).
- Deliver and implement final recommendation for each pilot (e.g. integrate into the core stack, continue as a standalone tool, or sunset with alternatives identified).
- Collaborate with internal business owners to map and prioritize processes that can be improved or automated by technology, focusing on areas that advance clinical excellence, participant experience, and operational efficiency.
- Translate insights from pilots into scalable platform capabilities, coordinating with operations and clinical partners, strategic tool and data teams to ensure alignment across Habitat’s enterprise architecture.
- Drive cross-functional governance and communication, ensuring clear objectives, roles, timelines, and success metrics.
- Build and nurture strategic vendor relationships that complement Habitat’s ecosystem and long-term growth plan.
- Partner with Finance and Compliance to evaluate investment cases, risk, and regulatory considerations.
- Serve as an internal champion for Habitat’s “tech-enabled” transformation, promoting data-driven decision-making and digital adoption across the organization.
Requirements
- Aligns with our purpose and our values and is excited about living those out in daily practice.
- Excellent communicator with ability to lead with influence across PACE Center Leadership, Office of CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations.
- Working knowledge of AI, ML, and automation technologies, and their practical applications in healthcare operations.
- Strategic, analytical, and systems-oriented thinker with the ability to structure complex decisions.
- 5+ years of experience in product and / or technology strategy, platform enablement, or innovation within healthcare, health tech, or regulated industries.
- 7+ years of hands-on experience working with strategic process improvement and technology enablement at various levels.
- Understanding of various technology stacks, and significant experience in value-based care focused on ecosystems that include administrative health plan tools, EHR/EMR, and CRM.
- Strong understanding and hands-on experience with AI, automation, or digital transformation initiatives from concept through implementation and scaling.
- Energized by ambiguity & a self-starter: loves to drive the direction of ambiguous projects.
Benefits
- medical/dental/vision insurance
- paid parental leave (birthing and non-birthing parents)
- short and long-term disability
- life insurance
- flexible spending accounts
- 401(k) savings
- paid time off
- company-paid holidays
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