Account Manager developing and executing strategic account plans in healthcare sector. Building partnerships and enhancing operational efficiency while managing high - value negotiations in North - East Italy.
About the role
- Vice President of Customer Success Partnerships leading a team to enhance service delivery and account management strategies for ComPsych's clients. Focus on strategic initiatives and customer relationships.
Responsibilities
- Provide transformational account leadership direction as a key member of the management team to foster continuous development in service delivery, customer satisfaction and retention and growth
- Establish and execute a strategy to increase performance, revenue and profitability which includes reviewing existing product portfolios, providing recommendations for new product development, and developing communication initiatives
- Oversee all types of ComPsych Accounts but with a specific focus on strategic distribution partners
- Partner with internal resources to recruit, develop and manage a high caliber workforce
- Establish and build strong working relationships with business leaders and team members
- Coach team members to enhance their client relationship skills and their understanding of their customers' business and human capital and benefits issues
- Ensure the effective delivery of programs to large, complex accounts, including implementation planning, communications, training, issue resolution and reporting
- Identify, create and execute enhancements to customer service delivery which may include processes, tools and automation
- Identify potential upsell opportunities to better satisfy customer needs while increasing ComPsych’s overall profitability
- Collaborate with senior leadership team to ensure ComPsych is strategically positioned for continual growth and remains at the leading edge of the industry
Requirements
- 10+ years Sr. Sales and/or Account Management Leadership Experience
- Partner/distribution partner management experience a plus
- Demonstrated success of managing and developing a team of strategic account managers who handle large, complex customers in the HR service, employee benefits or insurance industry
- Proven track record selling additional service lines to current customers
- Travel as necessary to meet with new and existing customers
- BS/BA required; MBA a plus
- International experience a plus
- Excellent computer skills including fluency in the Microsoft Office suite; CRM experience is a requirement
Benefits
- Full benefits package, including Paid Time Off (PTO)
- medical, dental, vision
- 401(k) with match
- robust EAP
- wellness program
- and much more Competitive pay with annual increases
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Territory Manager for medical device consulting sales in major hospitals of Japan. Providing critical information related to surgical techniques and clinical data as a specialist.
Key Account Manager responsible for managing key accounts in industrial services and sales. Collaborating internally and externally on offers and maintaining pricing accuracy.
Relationship Manager managing and growing large portfolio of mid - cap companies for U.S. Bank. Involves business development, financial advising, and collaboration with portfolio management.
Key Partnerships Manager building meaningful partner relationships and enhancing B2B sales growth at Intrepid Travel in Toronto. Role requires strong commercial skills and a commitment to relevant KPIs.
Account Manager managing customer relationships and sales for AgroFresh's agricultural products. Achieving profitability goals and providing technical support in agricultural settings.
Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
Account Management Executive managing and coordinating account service activities for national accounts at Elevance Health. Responsible for retention strategy and business development.
Provider Relationship Account Manager at Elevance Health developing positive provider relationships and facilitating issue resolution through collaboration and knowledge expertise. Engaging both in - office and remotely within the provider community.
Government Banking Relationship Manager responsibility includes driving new client acquisition and providing customer service. This role requires building relationships and delivering financial products to government clients.