Senior Product Owner managing self-service portal and mobile capabilities for Guardian’s Group Benefits team. Collaborating with cross-functional teams to enhance digital experiences for clients and stakeholders.
Responsibilities
Translate the product vision and strategy for Guardian’s online self-service portal and/or mobile app into actionable team backlogs, including user stories with clear acceptance criteria and tasks.
Work closely with the Product Manager to prioritize and implement process improvements, track progress, and communicate updates to stakeholders.
Collaborate closely with other Product Managers, business stakeholders, and technical leads to deliver high-impact solutions.
Serve as a bridge between customer-facing activities and internal IT teams, ensuring clear communication and alignment.
Document and communicate business and technical requirements, supporting both strategic and tactical initiatives.
Manage and mentor a small team of developers and testers, driving execution on priority items and fostering a culture of continuous improvement.
Conduct go-to-market readiness activities and support release planning.
Integrate customer research and feedback into product development cycles.
Ensure digital solutions are compliant.
Requirements
Bachelor's degree or equivalent work experience.
A minimum of 5-7 years of experience in product management or a related field.
Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards.
Strong knowledge of product journey mapping, business process improvement, and OKR (objectives and key results) management.
Experience working with cross-functional teams and leading small technical teams.
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