Associate Director guiding compliance execution and driving sales engagement at Gartner. Collaborating with multiple teams to ensure licensing adherence and manage client relationships.
Responsibilities
Responsible for driving successful execution of licensing compliance program
Lead the successful execution of the licensing compliance program, ensuring Gartner’s intellectual property and brand are protected
Drive client engagement by resolving material breaches of license terms, including direct discussions and negotiations with C-level executives
Educate and empower Gartner Sales teams by facilitating training sessions, updating curriculum, and conducting kickoff meetings
Effectively target and prioritize client compliance opportunities within assigned territory
Establish regular cadence with Sales Management to educate, prioritize, and manage compliance opportunities
Collaboratively develop and execute plans with Sales to address compliance issues
Coach Sales teams through the compliance process, from initial engagement to resolution
Coordinate with Sales, Legal, Product Management, Corporate Pricing and IT to propose and implement appropriate solutions
Initiate and manage agreed-upon approaches with clients to address compliance concerns and drive cases to closure
Consistently update case management applications with all relevant information on active cases
Drive revenue growth in accounts through effective client discussions and resolution of compliance issues
Motivate and inspire Sales teams to address challenging cases, share best practices, and establish trust.
Requirements
Bachelor’s degree required
5-7 years professional experience
3-5 years of experience in sales and/or customer negotiations
Proficient in data analysis using Excel and other analytics tools
Demonstrated client-facing experience and foundational understanding of contracts
Skilled and confident speaker with the ability to influence and persuade others
Strong communication skills, with experience liaising with C-level executives and addressing complex compliance concerns.
Benefits
Competitive salary
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
Professional development and unlimited growth opportunities
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