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About the role
- Associate Director guiding compliance execution and driving sales engagement at Gartner. Collaborating with multiple teams to ensure licensing adherence and manage client relationships.
Responsibilities
- Responsible for driving successful execution of licensing compliance program
- Lead the successful execution of the licensing compliance program, ensuring Gartner’s intellectual property and brand are protected
- Drive client engagement by resolving material breaches of license terms, including direct discussions and negotiations with C-level executives
- Educate and empower Gartner Sales teams by facilitating training sessions, updating curriculum, and conducting kickoff meetings
- Effectively target and prioritize client compliance opportunities within assigned territory
- Establish regular cadence with Sales Management to educate, prioritize, and manage compliance opportunities
- Collaboratively develop and execute plans with Sales to address compliance issues
- Coach Sales teams through the compliance process, from initial engagement to resolution
- Coordinate with Sales, Legal, Product Management, Corporate Pricing and IT to propose and implement appropriate solutions
- Initiate and manage agreed-upon approaches with clients to address compliance concerns and drive cases to closure
- Consistently update case management applications with all relevant information on active cases
- Drive revenue growth in accounts through effective client discussions and resolution of compliance issues
- Motivate and inspire Sales teams to address challenging cases, share best practices, and establish trust.
Requirements
- Bachelor’s degree required
- 5-7 years professional experience
- 3-5 years of experience in sales and/or customer negotiations
- Proficient in data analysis using Excel and other analytics tools
- Demonstrated client-facing experience and foundational understanding of contracts
- Skilled and confident speaker with the ability to influence and persuade others
- Strong communication skills, with experience liaising with C-level executives and addressing complex compliance concerns.
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Professional development and unlimited growth opportunities
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