Business Analyst optimizing consumer payment flows at Farfetch, a luxury fashion marketplace. Collaborating with cross - functional teams to enhance payment experience and drive conversions.
About the role
- Senior Business Analyst driving business solutions through analysis and collaboration with cross-functional teams. Focusing on business initiatives and stakeholder requirements.
Responsibilities
- Assess, research, analyse, and document sponsor/stakeholder requirements in accordance with project life cycle methodologies being utilized, and including standard reporting tools, requirements gathering methodologies, process models, data analysis, GUI/report designs, demos, and prototypes;
- Facilitate requirements elicitation with business and technology stakeholders, including workshops, interviews, and working sessions
- Conduct end-to-end process, system, and data flow analysis, including upstream/downstream impacts and integrations
- Recommend business solutions that satisfy sponsor/stakeholder needs, continually exploring and assessing options for enhanced value to our subscribers;
- Collaborate closely with delivery teams to clarify requirements, support solution design, and resolve ambiguities during development
- Define and execute UAT plans while ensuring acceptance criteria are satisfied;
- Provide support, leadership, and expertise for the requirements definition, design, testing, and implementation of GS1 CA products and services through demonstration of working knowledge of SDLC and Agile principles.
- Prepare end-user documentation and training material;
- Resolve conflicts/issues using different tactics prior to escalation.
- Understand all business systems within GS1 Canada to perform proper impact assessments;
- Conduct workshops, demos, and pilots with internal stakeholders and the subscriber community;
- Work closely with the project manager to monitor and ensure that the project is being accurately tracked.
- Support industry committees with functional expertise on business systems;
- Present analysis, requirements, and findings to management and internal/external stakeholders to communicate systems/business capabilities and recommendations
Requirements
- Post-secondary degree, preferably in Business or Information Technology;
- Certified Business Analysis Professional (CBAP) or similar IIBA certification;
- Minimum of 5 years’ experience in Retail, Manufacturing, and/or Supply Chain industries in the capacity of business analysis, including systems and solution design
- Experience working closely with engineering, data, and architecture teams
- Demonstrated ability to document clear, structured requirements for a business and technical audience
- Strong experience with process modelling, system flows, data flows, and integration analysis
- Demonstrated experience in the development and execution of User Acceptance Testing (UAT)
- Working knowledge of project management methodologies
- Strong facilitation skills to gather and document requirements;
- Proven experience supporting multiple projects with competing priorities and strict deadlines;
- Proven ability to build effective and successful relationships within and outside the organization;
- Ability to work at a detailed level and quickly learn business application-specific details;
- Strong orientation toward excellence in results and proven ability to quickly become a subject matter expert;
- Communicates complex issues clearly and understandably to others and has proven presentation skills;
- Capable of applying professional knowledge, possessing a high level of problem-solving, analytical abilities, and negotiation skills;
- Proven high level of proficiency with MS Office suite (Word, Excel & PowerPoint, etc);
Benefits
- Job Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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