About the role

  • Legal Operations Analyst managing organizational predictability in processes and team workload. Ensuring data accuracy and supporting onboarding in a hybrid work environment.

Responsibilities

  • Work in a hybrid capacity within Legal Operations and Legal Controllership
  • Ensure organization and predictability of processes
  • Manage procedural deadlines, case pipeline and team workload
  • Flag risks and redistribute tasks
  • Keep complete and up-to-date data in systems (Pipedrive, Freshdesk, Connecteam)
  • Ensure processes are "clean"
  • Build and monitor KPIs, reports and dashboards to support strategic decision-making
  • Map, document and improve workflows, automations and system usage
  • Support People/HR in onboarding and training, delivering sessions and producing tutorials
  • Respond to clients' operational inquiries via the helpdesk and create instructional videos
  • Support internal audits and continuous improvement initiatives, focusing on efficiency and scalability

Requirements

  • University degree

Benefits

  • Remote work (home office)
  • Onboarding support
  • Training sessions
  • Creation of tutorials

Job title

Legal Operations, Legal Controllership

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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