Customer Service representative providing support for e - commerce platforms like Tokopedia and Shopee. Engaging with customers and working on mega campaigns with a positive attitude.
About the role
- Sales Executive focusing on e-commerce strategies and performance analysis for a leading beauty group in Brazil, developing sales strategies, analyzing KPIs, and collaborating with internal teams.
Responsibilities
- Develop and implement sales strategies to drive performance on e-commerce platforms;
- Monitor and analyze key performance indicators (KPIs) related to sales, such as sell-in, sell-out, investments, P&L and digital shelf;
- Conduct negotiations with clients and partners to maximize sales opportunities;
- Prepare and execute the Joint Business Plan (JBP) to align goals and objectives with clients;
- Work closely with supply and trade teams to ensure efficient execution of sales strategies;
- Monitor and analyze clients' financial indicators, including the P&L, to identify growth opportunities and maximize performance;
- Use advanced Excel and PowerPoint skills for data analysis, reporting and high-level presentations;
- Stay up to date on e-commerce trends and best practices and on servicing purely digital clients;
- Collaborate with internal teams such as marketing and operations to ensure synergy and alignment of strategies.
Requirements
- Proven experience in sales, preferably in e-commerce and servicing purely digital clients, as well as other marketplace platforms;
- Experience in commercial negotiations and strong communication skills;
- Proficiency in Excel and PowerPoint for data analysis and presentation creation;
- Ability to work autonomously, manage multiple priorities and meet established targets;
- Knowledge of e-commerce platforms, digital execution on e-commerce players and monitoring the digital shelf.
Benefits
- Here, your **Health** is a priority
- . Medical and dental plan
- . Medication assistance
- . Health allowance for family members
- . Free psychotherapy sessions
- . Telemedicine and second medical opinion
- . Free flu vaccination
- . Health care programs
- For your **Nutrition**
- . Meal allowance or local restaurant voucher (depending on working model)
- . Food allowance
- . Christmas food allowance
- Ensuring **Well-being and Quality of Life** in all aspects of life
- . Gym and fitness studio plans
- . Home office allowance (hybrid and remote work models)
- . Pet health plan
- . Birthday day off
- . Up to 40% discount on our products
- . Employee association (partnerships and discounts, multi-brand store, Total Pass gyms, courses and more)
- . Travel and accommodation programs
- For the **Family**, our most precious asset
- . Childcare assistance
- . Child nutrition credit
- . Nanny assistance
- . School supplies allowance
- . Legal, psychological and social counseling
- . Support for atypical parents
- . Extended parental leave (180 days for mothers and 120 days for fathers)
- **Mobility** for your on-site commute
- . Transportation voucher and parking (hybrid and on-site models)
- **Financial security** for protection and peace of mind
- . Life insurance
- . Funeral support for parents
- . Private pension plan
- . Payroll-deductible loans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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