Technical Application Engineer providing support for HVACR products across Mexico. Collaborating with cross - functional teams and developing technical documentation and customer training initiatives.
About the role
- Application Engineer Senior providing technical support and training for HVAC systems. Responsible for solutions development and customer application assistance.
Responsibilities
- Provide assistance to product support team on complex technical support via phone and e-mail for both internal and external customers.
- Develop and communicate solutions for unique and complex applications including design and special pricing.
- Participate in industry codes and standard committees to influence industry direction.
- Responsible for highlighting and communicating key selling points of current products for delivery to sales teams and customers.
- Identify opportunities for process improvement and work to implement where applicable.
- Develop, organize and present trainings to internal/external customers and trade associations both onsite and offsite.
Requirements
- 6-9 years of relevant work experience in engineering required.
- 2 Year / Associate Degree or equivalent years of job experience required.
- 4 Year / Bachelor Degree preferred.
Benefits
- Health & Family Support
- Financial Security
- Learning & Development
- Rewards & Recognition
- Wellbeing & Mental Health
- Work-Life Balance
- Fun Perks
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