Director overseeing technology strategy and performance at Genworth. Guiding IT transformation and aligning strategic objectives to enhance the caregiving journey for families.
About the role
- Executive Director leading high-performing teams in assisted living at Great Lakes Management. Fostering community culture and driving operational excellence at The Orchards of Minnetonka.
Responsibilities
- Provide overall leadership and direction for the community, partnering closely with department directors to establish and achieve operational and performance goals
- Coach, develop, and support department leaders to maintain a strong, high-performing leadership team
- Oversee financial performance, including participation in annual budgeting and monthly financial reviews
- Review monthly financial statements and oversee resident billing processes
- Establish and maintain an environment that delivers high-quality services and exceptional customer satisfaction
- Build and maintain strong relationships with residents and families through regular engagement, open communication, and responsiveness to concerns
- Promote excellent customer service standards across all departments
- Collaborate with marketing staff to support occupancy goals and monitor census trends
- Ensure compliance with all applicable state and federal regulations
- Uphold Great Lakes Management policies, procedures, and core values
Requirements
- Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) through the BELTSS Board
- Strong verbal and written communication skills
- Proficiency in Microsoft Word and Excel
- Working knowledge of basic accounting and financial principles
- Strong organizational skills with the ability to manage multiple priorities
- Ability to maintain confidentiality of personnel, financial, and sensitive information
- Demonstrated professionalism and tact in interactions with residents, families, staff, and partners
- Valid driver’s license with an acceptable driving record and access to a vehicle
Benefits
- Comprehensive benefits package
- 401(k) with company match
- Ongoing professional development opportunities
- Supportive leadership culture with a focus on employee well-being
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