Sales Associate at Security Equipment Supply building relationships with customers for incremental business growth. Make outbound calls, manage customer complaints, and achieve sales goals.
About the role
- Inside Sales Associate in a hybrid role with Grainger focusing on building customer relationships. Manage accounts and grow revenue through strategic sales efforts with a supportive team.
Responsibilities
- Achieve your sales goal by maximizing customer time and your own.
- Manage a book of business and build customer relationships to better understand their needs and remain responsive to changing customer goals.
- Source and prioritize new sales opportunities through outbound phone calls and email.
- Adapt your communication approach by customer to best find solutions and solve their challenges.
- Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities.
Requirements
- High school diploma or equivalent (college degree preferred)
- Comfort spending 50% or more of the day working with customers over the phone.
- Experience with a customer relationship management software, such as Salesforce, is a plus.
Benefits
- Medical, dental, vision, and life insurance coverage starts on day one of employment.
- Access to up to 50% of your paycheck based on hours worked before payday.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, parental leave, and other benefits.
- Safety shoes provided (where applicable).
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