Personal-Einsatzmanager:in coordinating representation shifts for inclusion support services at Graf Recke Stiftung. Working in a hybrid setup in Ratingen, Germany.
Responsibilities
Telephone and written handling of acute sick notifications from our employees and our clients
Quick and reliable coordination of substitute assignments for our staff
Ongoing development and maintenance of a weekly schedule for planned substitute assignments
Careful, complete documentation of all substitute assignments as the basis for service billing
Participation in weekly team meetings
Coordination with the responsible specialist advisors
Planning and coordination of holiday care cover arrangements
Requirements
Professional experience as a staffing coordinator, in a call center, or in a similar role
Respectful and inclusive attitude toward people with and without disabilities
Enjoyment of working with people
High resilience and ability to maintain an overview in challenging situations
Strong organizational skills and a solution-oriented approach
Excellent communication and conflict-resolution skills
A consistently positive attitude
Benefits
Attractive collective pay according to the Federal Employees’ Church Collective Agreement (BAT-KF, pay group 8) including an annual special payment and a company pension scheme
Varied and responsible tasks within an agile and diverse team
Mobile/remote work possible by company agreement
Option to lease a company bike (job bike)
Participation in our employee referral program
Internal and external training and development opportunities
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