Manage a team of data analysts and develop complex reports for a leading risk and claims administrator. Overseeing data analysis education and providing client - specific technical support.
About the role
- Senior Data Analyst responsible for improving client experience through data insights at ZAMP. Collaborating with tech teams to enhance customer service metrics and data accuracy.
Responsibilities
- Define and monitor strategic customer experience indicators;
- Stratify data and generate analyses that support business decisions;
- Translate data and trends into structured insights for leadership, focusing on opportunities to improve the customer journey;
- Ensure data quality and consistency by applying standards and validations;
- Collaborate with technology and business teams to ensure data meets analytical and operational requirements;
- Define and monitor strategic customer experience indicators.
Requirements
- Bachelor's degree in engineering, technology, statistics, business administration, or related fields;
- Proficiency in Power BI;
- Advanced Excel;
- Experience with SQL is desirable.
Benefits
- Health and dental insurance with no co-pay (including dependents);
- Life insurance (effective from the first day of employment);
- Meal or food allowance;
- Multi-benefits card;
- Transportation allowance, parking, or company shuttle;
- Attractive annual bonus;
- Partnerships with universities and educational institutions;
- Health and wellness programs (telemedicine and online psychotherapy);
- TotalPass (platform providing access to over 20,000 gyms and partners in psychology, nutrition, and wellness as a single benefit);
- Birthday day off.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
People Analytics Specialist supporting HR leadership with data - driven insights. Develop models for analyzing business performance metrics to drive strategic decisions.
Data Analyst supporting ENERGY STAR Certification and energy performance benchmarking. Managing energy models and educating Property Teams for sustainability efforts at Cushman & Wakefield.
Consultant developing innovative SAP solutions for energy customers. Engaging in project tasks and enhancing development processes with modern technologies.
Business Data Analyst translating business goals into actionable insights for GoEngineer. Collaborating across the organization to develop analytics solutions and advance maturity toward prescriptive decision - making.
Business Data Analyst leveraging data governance and analytics to drive decision - making at GoEngineer. Collaborating with leadership and developing solutions using NetSuite, Azure SQL, and Power BI.
Data Analyst turning data into insights for clients at Shalion. Engaging in product decisions through actionable data and insights.
Technical Data Analyst supporting Avalon Healthcare's Health Analytics team. Managing core data functions and delivering insights for business decision - making and strategies.
Data Analyst performing data analyses and generating insights to support business areas for a fintech company. Working with BI tools and cloud computing environments for data integrity.
Sales Automation & Data Analyst in Argentina designing and optimizing GTM data ecosystem for a global leader. Enabling sales teams through data, automation, and system reliability.