Lead Pre-Sales operations for Enterprise solutions at VOLL, ensuring lead qualification and team synergy. Oversee a robust structure of SDR squads in São Paulo.
Responsibilities
Lead VOLL’s national Enterprise Pre-Sales operation, directly managing coordinators responsible for SDR squads.
Ensure efficient qualification of inbound and outbound leads with Enterprise profile (high-ticket), adhering to SLAs and the criteria established for each channel.
Conduct alignment meetings with related areas—Sales, Marketing and Product—ensuring synergy across stages of the commercial funnel.
Monitor and drive the evolution of key area metrics, such as number of qualified leads (with commercial proposal presented), conversion rate, response SLA, and SDR squad performance and engagement.
Lead the development, execution and continuous improvement of Pre-Sales playbooks, in line with the company’s commercial strategy.
Oversee the structuring of squads by market segment, company size or acquisition channel, promoting specialization and efficiency.
Act as guardian of operational excellence, ensuring predictability, scalability and efficiency at the top of the sales funnel.
Promote ongoing training for Pre-Sales Coordinators and SDRs, reinforcing our culture of results, learning and ownership.
Work data-driven, conducting analyses, diagnostics and action plans aimed at improving the area’s performance.
Represent the Pre-Sales organization in executive forums, reporting directly to the New Business Director.
Requirements
Bachelor’s degree, in any field.
Proven experience leading Pre-Sales teams focused on corporate solutions for high-ticket opportunities.
Experience in B2B environments with consultative selling, long sales cycles and high-value deals (high-ticket).
Strong knowledge of the B2B Enterprise market, with experience in complex sales and high-ticket transactions.
Proficient in CRM systems (preferably HubSpot) and prospecting/cadence tools.
Practical knowledge of sales machine methodologies and SDR structuring.
Familiarity with inbound and outbound acquisition processes.
Established experience as a manager of entire Pre-Sales structures, overseeing multiple coordinator roles.
Background in technology companies, SaaS or B2B services with a focus on commercial performance.
Track record of consistent delivery in fast-growth environments with high demand for predictability.
Experience generating and qualifying leads for long-cycle, highly complex sales.
Benefits
Meal/food allowance via Flash card;
SulAmérica medical and dental plans;
Total Pass (commuting benefit);
Home office allowance on the Flash card;
Mental health support (VOLL Care);
Education assistance (VOLL Education);
Group life insurance;
6 months maternity leave;
30 days paternity leave (Our parental leave policy equally applies to same-sex couples).
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