Lead User Experience Designer supporting digital solutions for a Federal Government client. Focusing on user research, design, prototyping, and testing for the Digital ID system.
Responsibilities
Conduct user research to identify user needs, objectives and challenges of the Digital ID Regulator System.
Collaborate with stakeholders to develop user personas, map user journeys and user flows.
Design user interfaces to assist in the development of a user-centric system.
Apply User-Centred Design principles and guide team members.
Define requirements and be a stakeholder for usability and accessibility testing.
Work closely with development teams to connect business goals, user requirements, and technical implementation.
Develop detailed UX design through collaboration with technical teams.
Contribute to quality assurance by supporting usability and accessibility testing.
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