Hybrid AI Operations, Workflow Specialist

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About the role

  • AI Operations & Workflow Specialist optimizing workflows for a dental software company. Implementing automation and AI tools to enhance efficiency within sales and operations teams.

Responsibilities

  • As a freelance AI & Automation Specialist you will be our “Architect of Efficiency”.
  • You identify bottlenecks across our Sales, Marketing, and Operations teams and resolve them with intelligent workflows (n8n, Make, Zapier) and the use of AI tools.
  • Workflow architecture: You analyze our existing processes (sales pipeline, onboarding, support) and build robust automations using tools like Make (formerly Integromat) or n8n.
  • AI integration: You implement LLMs (e.g., OpenAI API, Claude) into our workflows to automate tasks such as lead qualification, email drafting, or data analysis.
  • Tech stack integration: You seamlessly connect our tools (e.g., CRMs like HubSpot/Pipedrive, Slack, Notion, Google Workspace) so data flows automatically.
  • Custom scripting: Where no-code reaches its limits, you write small scripts (Python/JavaScript) to complete the last mile of integration.
  • Empowerment: You train our team on the new AI tools and create documentation to ensure the solutions remain maintainable.

Requirements

  • Minimum 2 years of relevant experience: Demonstrable experience as an AI freelancer, automation engineer, or in a similar role (preferably in a B2B SaaS environment).
  • Tool proficiency: You are an expert in Make.com or n8n and are highly familiar with webhooks and APIs.
  • AI understanding: You know how to engineer prompts to get reliable results from AI models in business processes (not just “toys”, but productive outputs).
  • Coding skills: Basic knowledge of Python or JavaScript is a strong plus for calling APIs or transforming data.
  • Mindset: You have a product mindset. You build workflows that don’t break on the first error but systems with error handling that scale.
  • Language: Very good German and English (we are a Berlin-based startup, but our customers are German-speaking dental practices — contextual understanding is important).

Benefits

  • Direct impact: You will help build Roger’s partner ecosystem in the dental market virtually from scratch.
  • Close collaboration with the CEO & leadership team in a fast-growing healthtech startup backed by strong investors.
  • Attractive compensation package with performance-based bonus.
  • Modern office location in Berlin-Mitte; hybrid work possible.
  • Regular team events, shared learning, and plenty of room to implement your own ideas.
  • Urban Sports Club membership.

Job title

AI Operations, Workflow Specialist

Job type

Experience level

JuniorMid level

Salary

€30,000 - €38,000 per year

Degree requirement

Professional Certificate

Tech skills

Location requirements

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