Senior Designer creating digital experiences for GM's vehicle lifecycle. Designing dealer tools, customer platforms, and onboarding processes to enhance user interactions and value from vehicles.
Responsibilities
Design dealer-facing digital products including inventory management, sales tools, reporting dashboards and customer facing workflows for onboarding including:
Track vehicle order status
Schedule and manage vehicle delivery
Complete digital onboarding into their vehicle and services
Learn and adopt vehicle features embedded software during early ownership
Translate complex dealer workflows into clear, intuitive, and efficient interfaces
Collaborate closely with Research, Product, Engineering and Design Systems teams to ensure your designs are feasible, scalable and aligned to design systems.
Create high-fidelity prototypes, wireframes and interaction models that communicate intent, enable rapid iteration, and exemplify design excellence
Advocate for consistency, accessibility, and usability across all dealer tools and customer interfaces
Mentor and collaborate with other designers to raise design quality and influence design practices across the organization
Support business and product teams in prioritizing design solutions based on business impact and dealer needs
Requirements
Bachelor’s degree in Design, HCI, Interaction Design, graphic design, or equivalent professional experience
Experience in designing remarkable products where craft, interaction, language and structure shape the experience
Proven ability to design for complex digital products, with experience shaping direction in ambiguous or undefined problem spaces
5-7+ years of product design experience with a portfolio demonstrating hands-on, high-fidelity work and clear product impact
Exceptional craft, taste, and judgment across interaction, content, and system design
Track record of setting quality standards or creating design exemplars adopted across teams.
Demonstrated experience leading through original thinking expressed in design work, using craft to shape direction, elevate quality, and align cross-functional partners
Proficiency in Figma and excellent communication and collaboration skills, with the ability to influence senior partners through design work
Comfort operating as a design authority without direct ownership, influencing through craft and clarity
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