Application Architect delivering technically complex solutions for Amazon Connect at Truist Financial. Collaborating with business product owners and leading development efforts for high - quality implementations.
About the role
- Senior Technical Principal Architect leading architecture for next-generation loan servicing platform. Driving modernization efforts and aligning systems with organizational objectives while ensuring regulatory compliance.
Responsibilities
- Define high level capability model of a loan servicing platform, including criteria for architecture assessment of a servicing product
- Help with assessment and selection of servicing platform
- Define and maintain the target state architecture for the consumer loan servicing platform, including UI, business services, and core servicing components.
- Lead design and implementation of cloud-native architecture leveraging modern frameworks and microservices.
- Drive development of a core servicing platform that serves as the system of record for accounts, contracts, and financials.
- Ensure compliance with regulatory, audit, and security standards.
- Develop integration patterns for third-party systems (payment gateways, CRM, analytics) using APIs and adapter frameworks.
- Promote reusable services and enforce API governance standards.
- Support digital transformation initiatives by introducing automation, self-service capabilities, and advanced analytics.
- Champion process improvement methodologies (Lean, Six Sigma) to enhance operational efficiency.
- Collaborate with business leaders to align technical strategies with organizational goals.
- Act as a technology ambassador, representing the organization in external forums and maintaining strong industry networks.
- Work with cross-functional teams, including product, engineering, and operations, to define and execute the technical roadmap for our core platforms.
- Provide technical leadership and mentorship to junior architects and developers, fostering a culture of innovation and continuous improvement.
- Stay current with emerging trends and technologies in the consumer loan AI and cloud architecture space, evaluating their potential impact on our platforms
- Ensure that all solutions align with the company’s strategic goals and meet the needs of our customers.
- Lead projects and initiatives through technical expertise
Requirements
- Experience with leading cross-functional and/or global initiatives from start to finish
- Knowledge and experience with core loan servicing platform
- Advanced knowledge of business acumen and a deep understanding of business implications of decisions
- In-depth understanding of company values, mission, vision and strategic direction
- Comprehensive knowledge of GM Financial’s business operations
- Recognized as an expert across the business unit
- 10–15 years in enterprise architecture and software engineering, with at least 3–5 years in consumer lending or financial services.
- Strong knowledge of loan servicing systems, cloud platforms (Azure/AWS), and API-driven integration.
- Strong proven background in solution architecture and system design of banking, and commercial lending platforms. Experience with retail and consumer services preferred.
- Proven experience in designing and implementing cloud architecture solutions, preferably with AWS and Azure
- Extensive experience integrating with third-party systems, including hands-on experience with APIs, web services, and middleware.
- Strong expertise in building and implementing adapter patterns to facilitate system integration.
- Strong knowledge of highly transactional banking systems, customer analytics, including security and compliance requirements.
- Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment, preferably in Agile and Product Management teams.
- Strong communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
- 12+ years in related function(s) required
- 5-7 years of experience leading through mentorship in related field required
- 5-7 years of experience driving thought leadership and innovation across products required
- High School Diploma or equivalent required
- Bachelor’s Degree or Associate Degree plus 2 additional years of relevant experience required
- Relevant certifications and/or licenses required
Benefits
- 401K matching
- bonding leave for new parents (12 weeks, 100% paid)
- tuition assistance
- training
- GM employee auto discount
- community service pay
- nine company holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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